Implemented individualized care plans, ensuring adherence to protocols and client preferences.
Monitored behavioral patterns and documented changes to inform treatment adjustments.
Collaborated with interdisciplinary teams to coordinate comprehensive support services for clients.
Assisted individuals with daily living activities to promote independence and enhance quality of life.
Trained new staff on best practices in direct support and client engagement techniques.
Advocated for clients' needs, ensuring access to resources and community services for enhanced well-being.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Administrative Assistant
NES
Frankfort, IL
12.2020 - 12.2023
Managed scheduling for executives, optimizing calendars to enhance productivity and streamline communications.
Coordinated office activities and operations to ensure efficiency and compliance with company policies.
Developed and maintained filing systems, ensuring accurate documentation and easy retrieval of information.
Assisted in the preparation of reports, enhancing data accuracy through meticulous attention to detail.
Eligibility Specialist
Knowledge Services
Hammond, IN
12.2017 - 11.2020
Evaluated eligibility for various assistance programs, ensuring compliance with state and federal regulations.
Processed applications efficiently, maintaining high accuracy in data entry and documentation review.
Assisted clients in navigating program requirements, enhancing understanding of available resources and support services.
Conducted thorough reviews of case files, identifying discrepancies and implementing corrective actions to resolve issues.