Professional Summary
Overview
Work History
Education
Skills
Timeline

Kimberly Ramsey

Self-employeed
West College Corner
2027
years of professional experience

Dynamic and dependable professional with extensive experience as a School Bus Driver. Proven track record in enhancing student safety through effective route planning and compliance with DOT regulations. Exceptional communication skills foster strong relationships with students and parents, ensuring a positive transportation experience.

Work History

Physical Facilities

Rec Center

Food Court, Customer service, Checking Students out, stocking, preparing food, cleaning of the food court.

Hotel work, cleaning of rooms & stocking.

Cleaning & Maintening Rec Center.

School Bus Driver

30 Years 1 Month
Self-employeed | 07.1996 - Current
  • Ensured student safety during transportation by adhering to traffic regulations and school policies.
  • Conducted pre-trip and post-trip inspections to maintain vehicle safety and functionality.
  • Managed daily routes efficiently, adjusting for traffic conditions and delays as needed.
  • Provided excellent customer service by communicating effectively with students and parents regarding schedules.
  • Assisted in training new drivers on safety protocols and route navigation.
  • Maintained accurate records of mileage, fuel usage, and incident reports for compliance purposes.
  • Implemented strategies to improve punctuality and reduce delays during bus routes.
  • Collaborated with school administration to address transportation issues promptly and effectively.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Communicated information to parents to promote good communication and transparency.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Increased awareness of safety protocols among students with engaging and informative presentations at beginning of school year.
  • Collaborated with school officials to update and optimize bus routes, meeting evolving needs of school community.
  • Streamlined communication with parents regarding transportation schedules and changes, improving overall satisfaction.
  • Strengthened community relations by participating in school events and activities, representing transportation team positively.
  • Encouraged culture of respect and cooperation among students, leading to more harmonious travel experience.
  • Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
  • Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
  • Utilized feedback from students and parents to make continuous improvements to transportation service.
  • Ensured safety of all passengers by meticulously following traffic laws and school policies.
  • Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
  • Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
  • Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
  • Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
  • Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
  • Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
  • Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
  • Attended pre-trip meetings to support safe transport of students.
  • Inspected and serviced buses on regular basis.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Assisted in loading and unloading students and belongings.
  • Executed proper and timely loading and unloading of passengers.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Administered first aid to passengers in need.

Event Usher

13 Years 10 Months
Miami University | 08.2005 - 06.2019
  • Assisted guests with seating arrangements during events, ensuring smooth entry and exit processes.
  • Monitored audience behavior to uphold safety and compliance standards throughout events.
  • Provided clear directions to attendees regarding event schedules and venue locations.
  • Collaborated with event staff to address guest inquiries promptly and effectively.
  • Trained new ushers on operational procedures and customer service protocols.
  • Coordinated with security personnel to maintain a safe environment for all attendees.
  • Implemented feedback mechanisms to enhance guest experience at future events.
  • Streamlined check-in processes, improving overall attendee flow during high-traffic events.
  • Participated in pre-event briefings, staying informed about specific event requirements and expectations.
  • Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
  • Enhanced guest experience by efficiently directing attendees to their designated seats.
  • Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
  • Resolved conflicts among guests professionally, promoting a positive atmosphere at events.
  • Provided exceptional customer service by promptly addressing inquiries and concerns from event attendees.
  • Contributed to successful event execution by promptly setting up and breaking down event materials as needed.
  • Upheld high standards of professionalism while interacting with diverse groups of people at various events.
  • Improved venue efficiency by swiftly addressing any issues related to seating arrangements or capacity limitations.
  • Strengthened teamwork abilities by collaborating effectively with fellow ushers to meet event goals and objectives successfully.
  • Facilitated efficient crowd control measures, maintaining orderly movement of guests within the venue.
  • Assisted disabled guests with accessibility needs, ensuring their comfort throughout events.
  • Maintained clean and organized seating areas to provide a pleasant environment for event attendees.
  • Managed ticket scanning duties, verifying valid entry access for each attendee and preventing unauthorized entries.
  • Supported event organizers in maintaining a smooth flow of activities and minimizing disruptions.
  • Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively.
  • Exhibited excellent problem-solving skills when faced with unexpected challenges or last-minute changes during events.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Monitored events to identify potential problems and minimize disruptions.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Reported maintenance or equipment issues for fast resolution to minimize downtime.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Provided information about current and future events at facility.

Physical Facilities

7 Years 11 Months
Miami University | 07.1997 - 06.2005

Food Court, Customer service, Checking Students out, stocking, preparing food, cleaning of the food court.

Hotel work, cleaning of rooms & stocking.

Cleaning & Maintening Rec Center.

Customer Service Cashier

15 Years 10 Months
McDonalds | 02.1985 - 12.2000
  • Trained new staff on best practices for managing accounts payable functions.
  • Developed comprehensive training materials for new hires, ensuring quick integration into the accounting team''s workflow processes.
  • Processed invoices and payment requests within established timelines.

Maintained accurate records of accounts payable and receivable transactions.

  • Provided exceptional service, addressing customer inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Recommended menu items to customers, enhancing overall sales performance through product knowledge.
  • Monitored inventory levels and communicated needs to management for replenishment.
  • Implemented best practices for handling cash and balancing registers at shift end.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Enhanced customer experience by providing prompt and accurate transactions.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.
  • Collaborated with team members to streamline checkout processes, reducing average customer wait time.
  • Promoted store loyalty programs to customers to enhance engagement and repeat business.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
  • Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
  • Assisted in creation of promotional displays, attracting customer attention and boosting sales.
  • Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Contributed to achievement of sales targets through suggestive selling techniques.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
  • Implemented customer feedback system, leading to actionable insights for store improvement.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Office Administrative Assistant

6 Months
Dr.Thomas | 08.1997 - 02.1998
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed daily office operations, ensuring efficient workflow and organization.
  • Assisted in scheduling appointments and coordinating patient interactions effectively.
  • Processed incoming correspondence, prioritizing urgent communications for timely responses.
  • Supported billing processes by preparing invoices and verifying insurance claims.
  • Facilitated communication between patients and medical staff to enhance service delivery.
  • Organized office supplies inventory, streamlining procurement processes for cost efficiency.
  • Implemented filing system improvements to enhance document retrieval and storage efficiency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Accounts Payable Clerk

2 Years 3 Months
Ford Consumer Finance | 09.1995 - 12.1997
  • Processed vendor invoices accurately, ensuring timely payments and compliance with company policies.
  • Reconciled accounts payable statements, identifying discrepancies and resolving issues efficiently.
  • Managed expense reports, verifying receipts and ensuring adherence to budgetary guidelines.
  • Collaborated with internal departments to streamline invoice approval processes and enhance operational efficiency.
  • Utilized accounting software for data entry and reporting, improving accuracy of financial records.
  • Assisted in month-end closing activities by preparing journal entries related to accounts payable transactions.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.
  • Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
  • Evaluated financial records to detect errors and discrepancies.
  • Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
  • Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
  • Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
  • Ensured compliance with financial policies and regulations, regularly updated accounts payable procedures manual.
  • Minimized late fees and interest charges by developing efficient system for tracking payment due dates.
  • Enhanced team productivity by training new clerks on accounts payable processes and best practices.
  • Enhanced financial decision-making support by providing detailed accounts payable insights during budget meetings.
  • Strengthened internal controls, conducted periodic reviews of accounts payable transactions for compliance.
  • Trained new staff on accounts payable procedures, fostering understanding of best practices and systems usage.
  • Developed process documentation to standardize workflows, contributing to continuous improvement efforts in department operations.
  • Trained new team members on accounts payable processes, fostering a productive work environment.
  • Reduced processing errors, implemented double-check system for all outgoing payments.
  • Increased department transparency, developed comprehensive monthly reports detailing accounts payable activity.
  • Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
  • Reduced environmental impact by transitioning to paperless accounts payable process.
  • Facilitated smoother end-of-month closings by collaborating with accounting team to reconcile accounts payable ledgers.
  • Optimized cash flow management with strategic scheduling of payments to vendors.
  • Improved data accuracy in financial systems by conducting thorough audits of accounts payable ledger.
  • Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
  • Supported budget management, monitored expenditures against budget allocations.
  • Accelerated invoice approval times, implemented electronic invoice submission and approval processes.
  • Mitigated risk of fraud by establishing stringent verification processes for new vendors.
  • Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
  • Contributed to cost savings by negotiating better payment terms with several key suppliers.
  • Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
  • Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Entered figures using 10-key calculator to compute data quickly.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Input financial data and produced reports using Software.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Inspected account books and recorded transactions.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Accounts Payable Clerk

2 Years 9 Months
Hamilton Tool & Die | 03.1990 - 12.1992
  • Processed invoices and payment requests within established timelines.
  • Maintained accurate records of accounts payable and receivable transactions.
  • Assisted in month-end closing by reconciling accounts and preparing reports.
  • Communicated with vendors to resolve discrepancies and ensure timely payments.
  • Implemented process improvements to enhance efficiency in invoice processing.
  • Analyzed payment trends to identify opportunities for cost savings and improved cash flow.
  • Led initiatives to streamline reconciliation processes, reducing errors and enhancing accuracy.
  • Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
  • Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Provided exceptional customer service when addressing client inquiries regarding billing or payment matters, resulting in improved client satisfaction levels.
  • Maintained accurate and complete records to document transactions and support decision-making.
  • Reduced outstanding receivables by consistently following up on overdue invoices and negotiating payment plans with clients.
  • Collaborated with cross-functional teams to address financial discrepancies or issues related to accounts payable and receivable, strengthening internal partnerships and fostering a positive work environment.
  • Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
  • Assisted with annual audit, confirming accurate reconciliation of all accounts.
  • Conducted thorough account audits, identifying discrepancies and resolving issues promptly to maintain accurate financial records.
  • Ensured timely vendor payments, fostering strong relationships and securing favorable pricing for the company.
  • Matched invoices to purchase orders for proper documentation and to facilitate payment.
  • Contributed to successful financial audits by providing well-organized documentation of all relevant transactions and account balances.
  • Assisted in preparing accurate financial statements by maintaining organized records of all transactions related to accounts payable and receivable.
  • Assisted in the implementation of new accounting software, streamlining processes and improving overall efficiency within the department.
  • Prepared monthly reports of accounts receivable and accounts payable for management review.
  • Enhanced financial reporting accuracy through diligent reconciliation of accounts payable and receivable records.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
  • Enhanced internal controls for managing cash disbursements, mitigating risk associated with fraudulent activities or errors in payment processing.
  • Tracked customer invoices to facilitate prompt and accurate payments.
  • Accurately processed high volumes of invoices within tight deadlines while maintaining a low error rate.
  • Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Entered figures using 10-key calculator to compute data quickly.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Input financial data and produced reports using Software.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Inspected account books and recorded transactions.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Education

No Degree - Nursing

Miami University | Hamilton, Ohio

High School Diploma

Hamilton High | Hamilton, Ohio | 06-1988

Skills

Dependable and reliable
Effective communication skills
Safety-focused
Safe driving practices
Behavior management
Commercial driving
Special needs assistance
Emergency procedures
Safety equipment usage
Passenger management
Punctuality
Route planning
Drug and alcohol testing
Defensive driving
Vehicle inspections
DOT regulations
Transporting students
License endorsements
Customer-oriented
Bus evacuation drills
Student supervision
Passenger safety management
Safe driver training
Child safety awareness
Vehicle systems maintenance
Wheelchair lift operation
Background checks
GPS and route planning
Shipping and packaging
Database management
Verbal and written communication
Data confidentiality
Air brake certification
Traffic law compliance
Great attitude
School district compliance
Confidentiality
Strong safety history
Security compliance
Commercial drivers license CDL
Time management
Dependable and responsible
Valid Driver's license
Attention to detail
School bus policies
Flexible schedule
Clean MVR
Data entry
Verbal communication
Microsoft office
Schedule management
Document preparation
Scheduling appointments
Billing and invoicing
Scheduling and calendar management
File organization
Database entry
Document scanning
Inventory management
Confidentiality handling
File management
Telephone reception
Word processing
Workflow optimization
Customer engagement
Payroll
Database maintenance
Office supply management
Reception management
Leadership and supervision
Database administration
Spreadsheet development
Proofreading
Business correspondence
Calendar management
Billing and coding
Spreadsheet management
Operations management
Expense reporting
Accounting support
Multitasking and organization
Client relationship management
Team support
Email management
Payroll and accounts payable and receivable
Hospitality and accommodation
Scanning and copying
Customer service
Administrative support
Computer skills
Microsoft Word
Computer proficiency
Office administration
Filing
Dedicated team player
Office management
Clerical support
Excel spreadsheets
Microsoft Excel
Strong problem solver
Customer and client relations
Scheduling
Customer relations
Documentation and recordkeeping
Appointment scheduling
Office equipment maintenance
Invoice processing
Data organization
Multi-line phone proficiency
Staff motivation
Recordkeeping
Confidential document control
Bookkeeping
Mail management
Staff management
Coordination
Relationship building
Purchase orders organization
Mail handling
Multi-line phone systems
Records administration
Data management

Timeline

Event Usher

Miami University
08.2005 - 06.2019Read More

Office Administrative Assistant

Dr.Thomas
08.1997 - 02.1998Read More

Physical Facilities

Miami University
07.1997 - 06.2005Read More

School Bus Driver

Self-employeed
07.1996 - CurrentRead More

Accounts Payable Clerk

Ford Consumer Finance
09.1995 - 12.1997Read More

Accounts Payable Clerk

Hamilton Tool & Die
03.1990 - 12.1992Read More

Customer Service Cashier

McDonalds
02.1985 - 12.2000Read More

Physical Facilities

Rec Center
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Miami University

No Degree from Nursing
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Hamilton High

High School Diploma
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Kimberly Ramsey