Kimberly Thompson
Greenwood
Summary
Experienced librarian with team leadership, strategic planning, and operational management in the areas of repository and records management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals while fostering a collaborative work environment.
Overview
20
20
years of professional experience
Work History
Repository Manager
Sigma Theta Tau International Honor Society of Nursing
01.2012 - Current
- Accomplished multiple projects within established timeframes.
- Enhanced author and patron satisfaction by resolving issues promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Worked with marketing to attract new authors and patrons and promote Sigma resources.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Member of the Information Governance committee.
- Oversaw management and transfer of all pertinent business materials to offsite archives.
Visiting Assistant Digital Scholarship Librarian
Indiana University, Indianapolis
10.2009 - 08.2011
- Supervised and grew the materials in the IUPUI ScholarWorks repository.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated repository collections.
- Trained and supervised library students and other personnel.
- Developed new strategies and researched new products/platforms regarding all aspects of open access institutional repositories.
- Participated in continuing education and networking opportunities common to tenure track university positions.
Reserves Administrator
Indiana University, Indianapolis
06.2005 - 10.2009
- Instructed and trained faculty in the use of an innovative web-based reserve system.
- Communicated with faculty about reserve materials, policies, fair use, and copyright guidelines.
- Purchased necessary course materials (e.g., books, articles) as required by faculty members.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Trained full-time staff and student workers in all reserve policies and procedures.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Education
Bachelor of General Studies - Social Sciences
Indiana University, Indianapolis, IN US
INMaster of Library Science - Library And Information Science
Indiana University, Indianapolis
INSkills
- Customer service
- Time management
- Decision-making
- Attention to detail
- Verbal and written communication
- Complex Problem-solving
- Training and development
- Cross-functional teamwork
- Policy and procedure development
- Adaptability and flexibility
- Relationship building
- Computer skills
Accomplishments
- Built a global scholarly, educational, and clinical repository for use by nurses around the world.
- Oversaw transition of complete system migration to enhance functionality, while completing the project ahead of schedule.
- Consistently met organizational goals while enhancing user experience by listening to feedback and implementing key changes.
Timeline
Repository Manager
Sigma Theta Tau International Honor Society of Nursing
01.2012 - Current
Visiting Assistant Digital Scholarship Librarian
Indiana University, Indianapolis
10.2009 - 08.2011
Reserves Administrator
Indiana University, Indianapolis
06.2005 - 10.2009
Bachelor of General Studies - Social Sciences
Indiana University, Indianapolis, IN US
Master of Library Science - Library And Information Science
Indiana University, Indianapolis
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