Kingshuk Bhattacharjee
Durgapur
Summary
Accomplished professional with extensive expertise in steel making, maintenance, and supply chain management. Demonstrates exceptional skills in commissioning, project handling, and strategic management. Renowned for managerial expertise and effective communication skills, driving successful outcomes in complex environments. Committed to leveraging industry knowledge to enhance operational efficiency and achieve organisational goals.
Overview
37
37
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Executive Director, Materials Management, SAIL
Steel Authority of India Limited
06.2022 - 05.2025
- Strengthened stakeholder relationships through regular communication, updates, and strategic meetings.
- Oversaw complete sales cycle process from prospecting through contract negotiations and close.
- Fostered partnerships with industry leaders, governmental bodies, and non-profit organisations to support strategic objectives.
- Negotiated high-value contracts with suppliers and clients, securing favourable terms and enhancing profitability.
- Managed cross-functional teams, fostering collaboration and optimising team performance across the organisation.
- Chaired high-level meetings, presenting reports and strategic insights to the board of directors and key stakeholders.
- Oversaw day-to-day functioning of [Type] operation.
- Evaluated departmental performance and developed improvements to key operations.
- Drove customer satisfaction improvements, evidenced by a 95% positive feedback rating from client surveys.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Reported successes, failures and new plans to governing body to guide decision-making.
- Analysed and determined courses of action to align operations and revenue performance with organisational goals.
- Cultivated a culture of continuous improvement, encouraging innovation and the pursuit of excellence among team members.
- Facilitated professional development and training programmes to build capabilities and support career progression within the team.
- Led crisis management efforts, addressing challenges swiftly to minimise impact and maintain operational continuity.
- Directed major project initiatives from conception through to completion, ensuring timely delivery and adherence to budget constraints.
- Established performance metrics and monitoring systems to evaluate progress towards organisational objectives.
Chief General Manager, SMS
Steel Authority of India Limited
01.2019 - 06.2022
- Advised senior management on facilities needs and delivered ongoing operational support.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Prepared statements detailing operational detail and key performance indicators.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Directed daily operation of [Type] business and flexed with changing demands to consistently meet objectives.
- Directed operations across multiple sites, achieving significant improvements in productivity and efficiency.
- Orchestrated the launch of groundbreaking products, securing a competitive advantage in the marketplace.
- Initiated and maintained strong relationships with key industry partners, facilitating mutual growth and success.
- Cultivated a high-performance organisational culture, setting clear objectives and recognising outstanding achievements.
- Enhanced operational procedures by benchmarking against industry best practices, ensuring a position at the forefront of innovation.
- Negotiated high-value contracts with new clients, substantially increasing company revenue streams.
- Oversaw work of administrative staff supporting [Type] operations and facilitated key cross-functional collaboration.
- Spearheaded strategic planning and execution of corporate objectives, enhancing overall company performance.
- Tailored customer service frameworks to enhance client satisfaction and loyalty, leading to repeat business and referrals.
Head of Department, SMS
Steel Authority of India Limited
02.2016 - 01.2022
- Reviewed and evaluated departmental performance, presenting reports to senior management with actionable insights and recommendations.
- Collaborated with other managers to plan and direct organisational tasks.
- Conducted regular performance reviews, offering constructive feedback and setting individual objectives.
- Fostered a positive working environment, encouraging teamwork and addressing any conflicts swiftly.
- Determined performance goals for departmental employees and provided feedback on methods for reaching milestones.
- Worked with leadership to develop and implement action plans to protect company assets and profitability.
- Dealt with customer complaints calmly and effectively, resolving issues with timely solutions.
- Championed the adoption of new technologies, leading digital transformation initiatives that increased efficiency and competitiveness.
- Liaised with other department managers to streamline processes and enhance overall operational efficiency.
- Promoted a positive work environment, recognising achievements and addressing challenges to maintain high levels of staff motivation and satisfaction.
- Implemented rigorous performance monitoring systems to identify areas for improvement and drive departmental success.
- Introduced innovative technologies to improve productivity and enhance customer experience.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Facilitated regular team meetings to communicate objectives, gather feedback, and discuss improvements.
- Monitored inventory levels, conducting regular audits to minimise loss and prevent stockouts.
- Kept department on-target to meet sales and profit objectives by minimising waste and pursuing revenue generation opportunities.
- Orchestrated departmental meetings and workshops, encouraging open communication and the sharing of innovative ideas.
- Cultivated a culture of innovation, encouraging the exploration of new ideas and approaches to problem-solving.
- Streamlined operational processes through the implementation of lean methodologies, reducing waste and improving productivity.
- Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
- Managed creation and execution of annual department development plans and strategy.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Followed all safety protocols and company processes and procedures.
- Provided expert advice and guidance to team members and stakeholders, establishing oneself as a trusted leader and industry authority.
- Coordinated with HR to recruit, train, and develop new staff, aligning with company standards.
Head of Mechanical Maintenance, SMS
Steel Authority of India Limited
05.2012 - 02.2016
- Turned corporate mandates into actionable directives for mid- and low-level staff.
- Balanced workloads to meet targets without overtaxing employees.
- Championed company values, leading by example and inspiring staff to achieve excellence.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Enhanced working relationships by participating in team-building activities.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Met schedule using excellent planning and coordination skills.
- Prepared range of written communications, documents and reports.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Developed excellent working knowledge of industry trends and improvements in processes.
Head of BOF (Mechanical), SMS
Steel Authority of India Limited
01.2007 - 03.2012
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Enhanced working relationships by participating in team-building activities.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Met schedule using excellent planning and coordination skills.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Enhanced industry trend awareness and optimised mechanical processes.
Head of Mechanical Maintenance, EOT Cranes, SMS
Steel Authority of India Limited
06.1993 - 06.2007
- Set up standard maintenance procedures and systems.
- Commissioned the EOT Cranes at SMS liquidating defects by innovative solutions.
- Lead a team by required motivation and technical inputs.
- Provided round the clock service.
Commissioning Engineer, SMS
Steel Authority of India Limited
03.1992 - 03.1993
- Commissioned all hydraulic systems and lubrication systems at new Steel Melting Shop.
- Performed PATs, FATs and coordinated with technology providers on all issues to smoothly achieve the rated outputs of all equipments at SMS.
Maintenance Engineer
Steel Authority of India Limited
07.1988 - 03.1992
- Updated maintenance records and logs to track the history and condition of equipment.
- Managed emergency repairs on critical equipment, often under tight deadlines, to maintain continuous production flow.
- Completed all work in line with task schedules and industry best practices.
- Conducted routine inspections and maintenance on mechanical equipment to guarantee operational efficiency.
- Coordinated with other departments to schedule maintenance activities minimising impact on production.
- Established and maintained professional working relationships with all employees and clients.
- Implemented preventative maintenance schedules, reducing machinery breakdowns by 30%.
- Efficiently executed shut downs for planned maintenance.
- Planned and organised repairs for faulty production equipment repairs, independently fixing minor problems.
- Trained junior engineers and technicians on best practices in maintenance and safety protocols.
- Investigated equipment failures to determine root causes and implemented corrective actions to prevent recurrence.
- Supervised subcontractors appropriately and complied with contractual commitments and site operating processes.
- Diagnosed faults in machinery and electrical systems to minimise downtime in production processes.
- Developed and implemented best practices, quality assurance standards and project management procedures.
- Created step-by-step procedures for day-to-day tasks to streamline workflow and improve efficiency.
- Demonstrated advanced skills working with pneumatic and hydraulic systems.
- Carried out major and minor refurbishment works in various types of environments.
- Optimised inventory levels of spare parts and tools, reducing wastage and ensuring availability for urgent repairs.
- Responded promptly to call-out rota for out-of-hours emergency response.
- Completed extensive and minor repairs, both reactive and preventative, on all types of manufacturing material.
- Conducted thorough risk assessments and evaluations to determine safest and most efficient way to complete tasks.
- Oversaw installation of new machinery, ensuring compliance with industry standards and regulations.
- Standardised processes for installing, commissioning and maintaining industrial equipment.
- Participated in continuous improvement initiatives, contributing ideas to enhance maintenance strategies and operations.
- Prepared reports detailing data analysis and prospective solutions, benefits and costs.
- Adhered to health and safety regulations, conducting risk assessments prior to commencing any works.
- Received and resolved client issues without disruption to business or comprising client relationships.
- Liaised with suppliers to source high-quality replacement parts at cost-effective prices.
- Identified equipment spare parts routinely needed for maintenance or repair and liaised with suppliers to facilitate regular delivery and avoid shortages.
- Revised maintenance procedures to incorporate new technologies, enhancing efficiency and safety.
- Utilised condition monitoring techniques to predict equipment failures and schedule proactive maintenance.
- Partnered with management on creating and implementing production methods, techniques and equipment.
- Implemented prompt corrective action and provided engineering solutions to errors arising in designing and manufacturing processes.
- Led cross-functional teams in major overhaul projects, completing tasks ahead of schedule and under budget.
- Negotiated service contracts with external vendors, securing favourable terms and quality service.
Education
HSC - Science
De Nobili School
Dhanbad03.1983
BTech - Mechanical Engineering
Indian Institute of Technology, BHU
Varanasi04.1988
Skills
Steel Making Expert
Certification
Gold medal at International Convention of Quality Circles.
Additional Information
- Trained at Netherlands
- Led Quality Circle teams at Bangkok, Bali and Beijing.
- Trained at ISB, Hyderabad
- Trained at ASCI, Hyderabad
- Attended many seminars and conferences in India
Timeline
Executive Director, Materials Management, SAIL
Steel Authority of India Limited
06.2022 - 05.2025
Chief General Manager, SMS
Steel Authority of India Limited
01.2019 - 06.2022
Head of Department, SMS
Steel Authority of India Limited
02.2016 - 01.2022
Head of Mechanical Maintenance, SMS
Steel Authority of India Limited
05.2012 - 02.2016
Head of BOF (Mechanical), SMS
Steel Authority of India Limited
01.2007 - 03.2012
Head of Mechanical Maintenance, EOT Cranes, SMS
Steel Authority of India Limited
06.1993 - 06.2007
Commissioning Engineer, SMS
Steel Authority of India Limited
03.1992 - 03.1993
Maintenance Engineer
Steel Authority of India Limited
07.1988 - 03.1992
BTech - Mechanical Engineering
Indian Institute of Technology, BHU
HSC - Science
De Nobili School