A dedicated professional with a strong ability to support and enhance the productivity of executives and senior-level managers. I have 15+ years of experience working across multiple domains like Administration, Corporate communications and Branding, Learning & Development and Recruitment. My expertise extends to overseeing office operations, streamlining administrative processes, and implementing efficient systems to optimize workflow. My strong organizational skills and ability to prioritize tasks enable me to meet deadlines and deliver high-quality results consistently. My commitment to providing exceptional support and fostering positive working relationships has allowed me to thrive in fast-paced environments. I am a proactive problem solver and resourceful team player, always striving for excellence in all aspects of my work. Outside of work, I am a mom to my 9 year old son, and I love playing guitar, reading and travelling.
Key Responsibilities:
Key Achievements:
1. Diary and Schedule Management:
2. Event Planning and Execution:
• Led the orchestration of major events, including the BUK Board and BUK ExCo meeting, noted as the largest visit of 2023, demonstrating exceptional planning and organizational skills.
3. Strategic Communication and Partnerships:
• Established and maintained high-level communication strategies, effectively updating the CEO’s biography and managing sensitive information requests, solidifying the CEO’s and Barclays’ brand image.
4. Executive Support and Office Management:
• Enhanced the operational efficiency of the CEO’s office through proactive measures, improving response times to key business inquiries and strategic initiatives.
5. Stakeholder Engagement:
• Acted as the principal liaison for the CEO, ensuring robust partnerships and collaboration with internal and external stakeholders, which improved trust and facilitated corporate objectives.
6. Leadership and Team Development:
• Took the initiative to mentor Executive Assistants, fostering a knowledge-sharing environment that encouraged professional growth and team cohesion.
7. Operational Excellence:
• Streamlined administrative processes, including meticulous management of distribution lists and coordination of complex schedules, preventing operational hiccups and enhancing business continuity.
8. Regulatory Compliance and Best Practices:
• Vigilantly ensured all activities and decisions complied with internal policies and regulatory requirements, contributing to the upholding of Barclays’ reputation for high standards of conduct and integrity.
9. Training and Development:
• Championed the development and completion of mandatory training sessions, enhancing team knowledge and compliance with industry standards.
· Responded to emails and other correspondence to facilitate communication and enhance business processes.
· Managed complex calendar scheduling with focus on proper allocation of executive availability.