KINJAL D DHOLAKIA

CAREER WRITE-UP Kinjal has been working in the field of Training and Development for over 15 years. She is certified by Dale Carnegie Training and Erickson International as a Coach. She has largely been in the role of a Trainer and Senior Training Manager at large multinational companies in the IT& ITES, Finance, Retail and primarily the Banking domain. In the course of her career, she has led and initiated various Learning projects to improve, enhance, promote and share knowledge. She has extensive experience in conducting Online Simulation Workshops to create understanding, demonstration and mastery around various concepts. Besides conducting facilitating training workshops, Kinjal also carries rich experience in Life Coaching and Motivation. With a profound understanding of Neuro Linguistics Programming skills, she works to bring about change in an experiential manner with a high adaptability quotient. Her core competencies include Coaching and Feedback, Training Delivery catering to internal and external clients, as well as Consulting – providing learning and performance solutions, ranging from the ranks of an Associate to Senior Managers. Certifications: Train the Trainer from Dale Carnegie – April 2011 Trained for Enhancing Leadership Effectiveness with MBTI in 2015 Executive Coaching and Feedback – Erickson International – April 2019 List of Specialty Workshops… Art of Story-telling| Coaching Skills | Analytical Ability | Business Communication | Interpersonal Skills | Voice and Accent Neutralization Spoken / Conversational English | Emotional Intelligence Skills | | Business Writing / Business English | Facilitation Skills | | Personality Development | Time Management | Effective Leadership | Customer Leadership Interface Program (CLIP) | Managing Development | Managing Retention | Relationship Transactional Analysis | Train the Trainer | Attitudinal Attunement | Young Managers Program| Who Moved my Cheese? | Team Building and Bonding | Conflict Management | Motivation for Results | Effective Goal setting and Planning | Effective Interviewing Skills for Managers| 7 Habits of Effectiveness | Strategic Brand Management | Work-Life Balance | Handling Interviews | Leadership Skills on Sharing Feedback |Art of Persuasion | Expectation Management |Problem Solving | Emerging Bankers | Critical Thinking | Cultural Sensitization & Diversity Awareness |Change Management | Assertive Behavioral Skills |Expectation Management |Coaching and Feedback | Influencing Skills | Persuasion Skills | Personal Effectiveness | Decision Making | Training Expertise and Delivery Summary: Organized, delivered, facilitated and monitored Management and Leadership programs Organized, executed and measured programs on Coaching skills, Communication skills, Motivation, Personality Development, Train the Trainer, Customer Relationship, as per requirements, across levels and locations. Conduct need assessments in coordination with senior leadership of client organizations to understand and address skill gaps in the talent bench across their enterprise and offer adult learning principles-based solutions. Design and customize modular based curriculums covering all aspects of soft skills and behavioral skills right up to employee centric leadership, management competencies and leadership imperatives. Modules include facilitated discussions, Coaching and mentoring sessions, knowledge sharing, action planning and refresher courses wherever necessary. Facilitate experiential learning experiences, leaving participants with actionable items and tools to enhance their business acumen and management insight. Identify leadership and peer coaches and develop follow-on coaching and mentoring sessions that integrate innovative tools and techniques into daily activities and behaviors. Design customized eLearning courses designed to suit client needs using real scenarios, interactions and simulations. Collaborate with SMEs to support training products and upload content into a Learning Management System. Create and monitor Learning and Individual Development Plans. Design of learning journeys to ensure Post Training Implementation. Motivated Development Coordinator skilled at increasing organizational funds through events, donor outreach strategies and marketing campaigns. Persuasive and open communicator with good planning, problem-solving and conflict resolution skills. Offering 15 years of related experience.

• Led the Train the Trainer program for the Bank for 64 employees, followed by a Certification of 35 employees
• Rganizational Association:
• Communication Coach for learners in PG Program in Management for Upgrad – 2021 to present
• Principal Consultant at Kaleidoscope Consulting – Jan 2018 to present
• Training and Development Expert at The Learning XP – November 2014 to present
• Lients / Brands:
• Atar Islamic Bank (QIB Siemens Tata Motors
• NP Paribas WNS Hexaware Technologies
• Ognizant DCB Capgemini
• Ech Mahindra Intelenet Global Services Ocwen FS
• Rudential British Gas British Airways
• Iemens Amazon DU Telecom