Kinshuk Chandra Das
Engineer
Kalyani,WB
Summary
Experienced in managing health insurance claims, cashless approvals, and hospital bills. Skilled at talking to insurance companies to solve member problems and settle grievances. Strong discipline and research skills from four years of full-time UPSC preparation. Clear and kind communicator who can make difficult insurance rules easy to understand. Organized professional with a background in digital tools and customer software (CRM).
Overview
3
3
Languages
1
1
Certification
11
11
years of professional experience
Work History
Independent Claims Manager
Independent Health Insurance Management
Kalyani, West Bengal
06.2024 - Current
- Handled the full health insurance process for a family member during a medical emergency, keeping documentation error-free.
- Spoke directly with insurance providers to resolve problems, resulting in successful cashless approvals and hospital bill reimbursements.
- Studied policy rules, fine print, and exclusions to protect family members from wrongful claim rejections.
Full-Time Aspirant
Civil Services Aspirant (Ex-UPSC)
Kalyani, West Bengal
01.2017 - 01.2021
- Read and analyzed large volumes of complex government guidelines, economics, and legal policies alongside regular engineering studies.
- Developed deep analytical skills and the patience needed for long, clear, and informative conversations with individuals.
- Practiced taking complicated laws and breaking them down into simple language that anyone can easily understand.
Apprentice Trainee
Indian Ordnance Factory
Ichapur, West Bengal
01.2016 - 12.2016
- Worked with technical operations and inventory tracking under strict safety and government compliance rules.
- Double-checked daily operational logs and reports to ensure zero mistakes and meet strict team targets.
- Finished the highly competitive government training program with a 'Very Good' performance grade.
Education
Bachelor of Technology (B.Tech) -
West Bengal University of Technology (WBUT)
Magra, Hooghly, West Bengal, India 01-2021
Diploma in Engineering -
West Bengal State Council of Technical Education (WBSCTE)
Magra, Hooghly, West Bengal, India 01-2012
Higher Secondary (10+2) -
West Bengal State Council of Vocational Education & Training
Chakdaha, Nadia, West Bengal, India 01-2009
Secondary School -
West Bengal Board of Secondary Education
Kalyani ,Nadia,India 01-2005
Skills
Member Support & Advisory: Kind Communication, Active Listening, Needs Assessment, Explaining Coverage Options, Claim Error Prevention, Grievance Resolution
Certification
- NIHT, Kolkata (Google Partner)
- Digital Marketing Certification
- Completed on July, 2026
- Government of India
- Soft Skills Training Certification
- Completed: 2012
Bengali (Native), English (Professional), Hindi (Beginner)
1. Bengali - Read,Write, Speak - Fluent
2. English - Read, Write, Speak - Intermediate
3. Hindi - Speak - Novice
Languages
Bengali
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Elementary (A2)
Timeline
Independent Claims Manager
Independent Health Insurance Management
06.2024 - Current
Full-Time Aspirant
Civil Services Aspirant (Ex-UPSC)
01.2017 - 01.2021
Apprentice Trainee
Indian Ordnance Factory
01.2016 - 12.2016
Bachelor of Technology (B.Tech) -
West Bengal University of Technology (WBUT)
Diploma in Engineering -
West Bengal State Council of Technical Education (WBSCTE)
Higher Secondary (10+2) -
West Bengal State Council of Vocational Education & Training
Secondary School -
West Bengal Board of Secondary Education