Summary
Overview
Work History
Education
Skills
Interests
Disclaimer
Timeline
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Kiran Sulakod

Quality Analyst
Bangalore

Summary

To enhance all my hard-earned skills and experience in my career to take it to next level in organization work in the future.

Overview

9
9
years of professional experience
2015
2015
years of post-secondary education
3
3
Languages

Work History

Quality Assurance Analyst

Flatworld Solutions
04.2025 - Current
  • Mentored and coached team members on QA topics and strategies.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.

Quality Assurance Analyst

Omega HealthCare
09.2021 - 03.2025
  • Audit accounts on time and give proper feedback to agents.
  • Conducting training for low performers
  • Conducting Assessment for user's base on training and Errors.
  • Conducting meetings with team regarding weekly errors/trend errors/hurdles in the week
  • Sharing Audit reports, weekly parameters on timely parameters
  • Focused audit and training to achieve SLA in internal audit and External Audit.
  • Coordinate with external oops regarding clarifications, Rebuttals and Updates
  • Roles & Responsibilities

ArAnalyst–Level2

Think Founders
03.2020 - 08.2021
  • Reducing AR days and increase revenue for Provider.
  • Monitoring the teams quality and helping the team members to work effectively.
  • Extended my shift hours whenever team required me.
  • Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid.
  • Roles & Responsibilities

Senior AR Caller

Vee Technologies
01.2018 - 10.2019
  • Reducing AR days and increasing revenue for Provider.
  • Software I worked on— Prism & ECW
  • Reviewing and appealing unpaid and denied claims.
  • Trained the juniors on process and client updates.
  • Working Analyzing corresponding letters received from the insurance.
  • Monitoring the team’s quality and helping the team members to work effectively.
  • Roles & Responsibilities

Executive AR Associate

Omega Health Care
09.2016 - 12.2017
  • Software I worked on—Jaguar Software
  • To interact with US insurance representative and deal with claim to solve the issue Reviewing and appealing unpaid and denied claims. Trained the juniors on process and client updates.
  • Analyze the Patient Account and resolving.
  • Responsible for collecting payments from insurance company and maximize monthly revenue for the Provider
  • Roles & Responsibilities

Education

BE/BTECH -

SECAB INSTITUTE of TECHNOLOGY

Skills

  • Billing Insurance Auditor
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Interests

Playing Cricket, Listening to music, Watching News

Disclaimer

I hereby declare that the information furnished above is authentically to the best of my knowledge (KIRAN.S)

Timeline

Quality Assurance Analyst

Flatworld Solutions
04.2025 - Current

Quality Assurance Analyst

Omega HealthCare
09.2021 - 03.2025

ArAnalyst–Level2

Think Founders
03.2020 - 08.2021

Senior AR Caller

Vee Technologies
01.2018 - 10.2019

Executive AR Associate

Omega Health Care
09.2016 - 12.2017

BE/BTECH -

SECAB INSTITUTE of TECHNOLOGY

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Kiran SulakodQuality Analyst