Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiran Bala

Delhi

Summary

Dynamic Online Sales Executive with proven success at Flipper Tech Pvt. Ltd., adept in online advertising and customer service. Achieved monthly sales targets while enhancing performance metrics and driving e-commerce growth. Skilled in data analysis and problem-solving, consistently delivering exceptional results and fostering client relationships. Highly skilled Online Sales Executive with proven background in e-commerce and digital marketing strategies. Demonstrated ability to cultivate strong client relationships and drive revenue growth. Strengths include strategic planning, team leadership, and a focus on customer satisfaction. Known for consistently improving sales performance through innovative tactics and data-driven decision making.

Overview

13
13
years of professional experience

Work History

Online Sales Executive

TS Lifestyle
Delhi
12.2019 - Current
  • Make the online offer and advertising.
  • Provided customer service support for online shoppers via email or chat.
  • Researched and identified new potential customers through online channels.
  • Set and achieved monthly sales targets, contributing to overall company revenue goals.
  • Monitored daily performance metrics such as page views, conversions rate.
  • Upload the company product on online sites, and manage orders and returns.
  • At the end of the month, arrange all sales files and return the files, then hand them over to the Accounts department.
  • Organized promotional events and activities aimed at boosting online sales.

Online Sale Executive

Flipper Tech Pvt. Ltd.
Delhi
05.2014 - 02.2019
  • Make the online offer and advertising.
  • Provided customer service support for online shoppers via email or chat.
  • Researched and identified new potential customers through online channels.
  • Set and achieved monthly sales targets, contributing to overall company revenue goals.
  • Monitored daily performance metrics such as page views, conversions rate.
  • Upload the company product on online sites, and manage orders and returns.
  • At the end of the month, arrange all sales files and return the files, then hand them over to the Accounts department.
  • Organized promotional events and activities aimed at boosting online sales.

Junior Accountant

BTECON (Bhagwat Technologies and Energy Conservation Private Limited )
New Delhi
10.2012 - 04.2013
  • Reviewed financial documents for accuracy and completeness.
  • Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
  • Created and submitted invoices according to the financial schedule.
  • Delivered superior level of customer service to small business clients.

Education

LLB+B.com - Law

Janhit Law Collage
Noida
12-2019

Skills

  • Online advertising
  • Customer service
  • Sales strategies
  • Performance metrics
  • Data analysis
  • Order management
  • Problem solving
  • Sales reporting

Languages

Hindi
First Language

Timeline

Online Sales Executive

TS Lifestyle
12.2019 - Current

Online Sale Executive

Flipper Tech Pvt. Ltd.
05.2014 - 02.2019

Junior Accountant

BTECON (Bhagwat Technologies and Energy Conservation Private Limited )
10.2012 - 04.2013

LLB+B.com - Law

Janhit Law Collage
Kiran Bala