Kiran Bharthur
Toronto
Summary
Adept at driving operational excellence and enhancing customer engagement, I spearheaded initiatives at Hyde Park - Apart Hotel and Karma Productions that significantly boosted efficiency and community involvement. My expertise in IT Management and exceptional leadership skills have consistently delivered impactful results, showcasing my ability to innovate and lead in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Partner
Hyde Park - Apart Hotel
Bangalore
09.2019 - Current
- Managed comprehensive hotel operations to deliver exceptional customer service.
- Implemented process improvements to enhance operational efficiency.
- Implemented campaigns and promotions to help with hotel bookings.
- Prepared staff work schedules and assigned team members to specific duties.
Business Partner
Dreamsmedia Canada
Toronto
02.2015 - Current
- Enhanced community engagement through the promotion of Kannada films.
- Organized over 50 screenings for Kannada films throughout Canadian regions.
- Facilitated numerous celebrity entertainment programs targeting the Kannada community in Canada.
- Produced the first Kannada feature film 'Mahima', set entirely in Canada.
Film Producer
Karma Productions
Bangalore
01.2023 - 12.2024
- Served as a primary producer for the upcoming Kannada film 'Raju James Bond' slated for a 2025 release.
SSAHE - Executive Director Overseas Operations
Government of Karnataka
Bangalore
08.2022 - 08.2022
- Attended delegation meetings in Uzbekistan representing Siddhartha Group of Institutions, August 15-20, 2022, to discuss government engagements.
- Met with the Indian Ambassador in Uzbekistan.
- Met with all surgeons, including cardiologists, anesthesiologists, and general surgeons, at Akfa Hospital.
- Met with the CEO of VITA Medical Diagnostic Center and Private Hospital.
- I met with the Governor and Deputy Governor of Jizzakh, Uzbekistan.
- Met with the Federal Deputy Health Minister.
Business Partner
Food World Indian Supermarket
Mississauga
06.2014 - 07.2017
- Prepared monthly financial statements detailing income, expenses, assets, liabilities and cash flow.
- Developed and executed promotions for Indian groceries.
- Managed supplier coordination to guarantee on-time food and grocery deliveries.
- Educated team members on effective inventory management.
- Assigned store oversight duties to the manager to concentrate on new projects.
NCR Canada Ltd
06.2012 - 06.2015
- Company Overview: www.ncr.com
- Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers
- Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation
- Supporting NCR's customers (both internal and external) and their analysts in providing problem resolution for NCR products and services
- Communicate with customers through various means (oral, written, electronic) to remotely resolve customer problem Use tools to remotely access customer equipment to diagnose and resolve customer problem
- Www.ncr.com
Metamorf Technologies
06.2005 - 03.2012
- Ensure remote monitoring agents installed on all Work Stations and servers
- Servers, Desktop’s (Win XP, Win 7 and Mac OS) and Network Devices remote management
- Monitor performance of computer systems and networks
- Strong Customer Service and Communication Skills
- MSP (Manage Service Providers) Service Level Agreement met
- Make sure all services being delivered to the client
- Check server logs, Antivirus done, Anti-Spyware scan, Windows Updates, Server error – free, systems online and offline systems investigated
- Handling the offshore technical team from different verticals (Exchange Team, Symantec Backup Team, Server Team, Antivirus Team, Patch Management Team, Monitoring Team and NAS Team)
- Ensure the NOC tickets are handled with priority
- Maintain and administer computer networks and related computing environments, including computer hardware’s, systems software’s and applications software’s
- Total Network uptime
- Maintain logs related to network functions
- Installation and configuring of Windows 2003 SBS
- Active participation in Server (Active Directory and Exchange) Migrations
- Installing and Configuring of NAS devices compromising Windows 2003 storage server for the server’s and system’s day to day backup
- Performing disaster recovery operations
- Installing and Configuring Antivirus Admin Console on the server’s and client installation on the Work Stations
- Remote monitoring of Symantec Backup Exec for Windows Servers
- Configuring and troubleshooting wireless networks
- Installation and configuring of Network Printers and Scanners
- Research new technology, and recommend its implementation to clients to enhance their IT infrastructure
Stride Software Pvt. Ltd
07.2002 - 05.2005
- Administering the Computer Systems and servers
- Operating System installation and Configuration
- Computer Hardware assembling and it’s maintenance
- LAN Maintenance
- On Priority attending to the user’s technical related queries
Education
Bachelor -
Mechanical Engineering and Science
Skills
- Domain Name System Management
- User Account Administration
- DHCP Management Expertise
- Exchange Server Management
- Network maintenance
- Router Configuration Proficiency
- Wireless Networks - 80211 B, 80211 G, 80211 N
- Systems Administration
- Network Administration
- Desktop operating systems - Win XP, Win 7, Mac OS
Certification
- Managing and Maintaining a Microsoft Windows Server 2003 Environment, 70-290
- Implementing and Managing a Microsoft Exchange Server 2003 Environment, 70-284
- Cisco Certified Network Professional (CCNA)
- Certified ITIL V3 professional
- Certification of Completion – VMware Infrastructure 3 – Install and Configure
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Timeline
Film Producer
Karma Productions
01.2023 - 12.2024
SSAHE - Executive Director Overseas Operations
Government of Karnataka
08.2022 - 08.2022
Business Partner
Hyde Park - Apart Hotel
09.2019 - Current
Business Partner
Dreamsmedia Canada
02.2015 - Current
Business Partner
Food World Indian Supermarket
06.2014 - 07.2017
NCR Canada Ltd
06.2012 - 06.2015
Metamorf Technologies
06.2005 - 03.2012
Stride Software Pvt. Ltd
07.2002 - 05.2005
- Managing and Maintaining a Microsoft Windows Server 2003 Environment, 70-290
- Implementing and Managing a Microsoft Exchange Server 2003 Environment, 70-284
- Cisco Certified Network Professional (CCNA)
- Certified ITIL V3 professional
- Certification of Completion – VMware Infrastructure 3 – Install and Configure
Bachelor -
Mechanical Engineering and Science
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