Kiran Dabral

Key Responsibilities:

Transport Operations Management:

Led daily transport logistics for 1,200+ employees, ensuring timely and efficient service.
Streamlined fleet operations, optimized routes, and supervised vendor performance to enhance operational efficiency.
Managed ad-hoc transport arrangements, including emergency pickups/drops and VIP/US visitor transport coordination.
Team Leadership and Development:

Supervised a team of executives, conducting regular training, performance reviews, and team huddles.
Resolved escalations effectively to ensure smooth operations and high employee satisfaction.
Vendor and Compliance Management:

Built and maintained strong vendor relationships, negotiated contracts, and ensured compliance with safety protocols.
Conducted monthly compliance checks and driver training sessions to uphold safety standards, especially for late-night travel.
Facilities Management:

Oversaw housekeeping, pantry operations, and facility maintenance, ensuring high standards of hygiene and functionality.
Managed asset maintenance, inventory tracking, and petty cash expenses for facility-related tasks.
Process Improvement:

Implemented the Transport Management System (TMS) at the Pune office, significantly improving operational efficiency.
Enhanced female employee safety through security guard protocols and vigilant monitoring of transport operations.
Accomplishments:

Operational Excellence:

Successfully reduced operational costs by 10% through route optimization and vendor rate negotiations.
Implemented TMS in the Pune office, increasing efficiency and employee satisfaction.
Employee Satisfaction:

Achieved a significant reduction in transport escalations by improving processes and vendor compliance.
Enhanced transport punctuality, resulting in higher employee satisfaction ratings.
Recognition:

Awarded "Ownership & Accountability" in Q1 2024 for outstanding performance.
Recognized for "Teamwork & Collaboration" in Q1 2022 and "Passion for Customers" in Q1 2021.
Female Safety Measures:

Introduced security guard protocols and conducted monthly training sessions, ensuring safety during late-night shifts.
VIP Management:

Seamlessly handled transportation and hotel arrangements for VIP/US visitors, earning commendations from senior leadership.

• Key Responsibilities:-
  Coordinated daily transport for 600+ employees, ensuring punctuality and route optimization.
  Managed vendor relationships, resolving service quality and compliance issues through negotiation and problem-solving.
  Organized shift extension pickups and drops, minimizing employee wait times.
  Oversaw housekeeping and cafeteria operations to ensure smooth functioning and staff satisfaction.