Kiran Devi
Quality Analyst
Jind
Summary
Experienced Quality Analyst with a strong record of dependability and leadership. Skilled in QA methodology, consistently minimizing errors to improve overall quality. Proficient in creating test cases, plans, and scripts, committed to analyzing and resolving defects efficiently.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Quality Analyst
Straive (SPI Global)
Chennai
06.2022 - Current
- As a Quality Analyst I review and check the quality of external answers to mathematics problems provided by various experts on EdTech platforms.
- Developed and maintained quality assurance procedure documentation.
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Analyzed quality and performance data to support operational decision-making.
- Helping in Legacy Restructuring on Chegg.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- SPOC for a team of 6 members; drove improvements in accuracy and productivity by 15%.
Project
E-Commerce Data Analysis
03.2025 - 05.2025
- Applied SQL to analyze customer behavior, product performance, and sales trends for a simulated e-commerce business.
- Generated actionable insights to support marketing strategies, optimize inventory, and enhance sales performance.
- Identified key opportunities for improving customer satisfaction and reducing excess stock through data-driven decisions.
Project
CPI-Inflation
01.2025 - 03.2025
- Analyzed month-on-month CPI data (2020–2023) to identify food inflation trends and top contributing sub-categories.
- Assessed the impact of COVID-19 (post-Mar 2020) on inflation in healthcare, food, and essential services.
- Evaluated the influence of global crude oil price fluctuations (2021–2023) on domestic inflation using correlation analysis.
- Derived actionable insights on inflation drivers.
Education
Master of Science - Mathematics And Computing
IIT Guwahati
Guwahati, India 04.2001 -
Skills
Python
MYSQL
Advanced MS Excel
Problem Solving
Quality improvement
Data analysis
Multitasking
Time management
undefinedAccomplishments
- Pursuing Data Analytics course with Coding Ninjas.
- HackerRank 5-star MYSQL.
- Volunteer in NSS (08/2011-04/2014).
- Awarded by Haryana Sanskrit Academy for scoring highest marks in Sanskrit.
- Participated in State level drama competition.
Training
- Differential Equation
- Linear Algebra
- Probability and Statistics
- Abstract Algebra
- Data Structure and algorithms
- Complex Analysis
Hobbies
Learning, Dancing, Movies
Timeline
Project
E-Commerce Data Analysis
03.2025 - 05.2025
Project
CPI-Inflation
01.2025 - 03.2025
Quality Analyst
Straive (SPI Global)
06.2022 - Current
Master of Science - Mathematics And Computing
IIT Guwahati
04.2001 -
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