Kiran D. Matti

• Delivered services to customer locations within specific timeframes.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
• Gained extensive knowledge in data entry, analysis and reporting.
• Provided professional services and support in a dynamic work environment.
• Skilled at working independently and collaboratively in a team environment.

• Correctly calculated inventory and ordered appropriate supplies.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Assisted in development and implementation of new menus to offer variety and options to customers.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Oversaw food preparation and monitored safety protocols.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Motivated staff to perform at peak efficiency and quality.
• Developed unique events and special promotions to drive sales.
• Maximized quality assurance by completing frequent line checks.

• Established inspection equipment to meet quality control standards.
• Developed monthly reports showing inspections and improvements.

To check the quality of brooms.
To check the stock of all the items allocated at my section.
To prepare the report of the stock on daily basis.
Submit the report to the manager on daily basis and monthly basis.

* To attend Inbound calls via Direct Television calls.
*To provide excellent service to the customers.
*To attend Outbound calls with the customers so that a hassle Free service could be provided as per company rules.
* Handle customer database.

*Worked in CRM Software to pull the required customer data for business requirements.

* Changing the Customers Advisors as per the need.

*Worked at PVR Cinemas as a customer service executive.
*Greeting the customers with good smile and attitude.
*Issuing the movie tickets to customers.
*To handle the box office issues.
*To handle the billing at cafeteria.
*To help the customers to reach there booked seats by directing them the path to be followed.