KIRAN G
RAMANAGARA
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
8
8
years of professional experience
Work History
Territory-sales-manager
ZS1D MOBILES PVT LTD
RAMANAGARA AND E-CITY
11.2016 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Team Leader
WWIWO COMMUNICATION PVT LTD
RAMANAGARA
12.2016 - 01.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Generated reports detailing findings and recommendations.
- Built strong relationships with customers through positive attitude and attentive response
IN SHOP PROMOTER
WEIWO COMMUNICATION PVT LTD
RAMANAGARA
11.2015 - 12.2016
- Identified potential marketing opportunities to increase brand awareness.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Created and coordinated seminars, community activities and provider activities to identify and generate valid leads.
- Assisted customers with product selection based on individual needs and preferences
- Established and maintained positive relationships with customers
- Maintained knowledge of current promotions and product features
- Collaborated with sales staff to identify target customers, promote products and increase sales
- Maintained clean, organized and professional work environment
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events
Education
B.COM - FINANCIAL ACCOUNTING
GOVT FIRST GRADE COLLEGE
RAMANAGARA11.2017
Skills
- Performance Management
- Business Development
- Time Management
- Solution Selling
- Staff Management
- Territory Management
- Product and Service Sales
- Territory Expansion
- Sales Tracking
- Inventory Control
- Competitor Research
- Customer Engagement Strategies
- Competitor Tracking
- Improvement Planning
- Retailer Support
- Marketing Support
- Goals and Performance
- Customer Service and Assistance
Languages
KANNADA
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Beginner (A1)
Timeline
Team Leader
WWIWO COMMUNICATION PVT LTD
12.2016 - 01.2021
Territory-sales-manager
ZS1D MOBILES PVT LTD
11.2016 - Current
IN SHOP PROMOTER
WEIWO COMMUNICATION PVT LTD
11.2015 - 12.2016
B.COM - FINANCIAL ACCOUNTING
GOVT FIRST GRADE COLLEGE
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