Kiran Gowda K N

• Frequent standard communication with stake holders for audit ML model performance for its improvement.
• Managed and lead a team of 16 with distributing audits to achieve best results with avoiding productivity blockers to ease the ETA for model launches.
• Trained and mentored employees by establishing clear values and priorities to improve audit outcomes.
• Performing audits and quality checks of tasks completed by associates and generate quality metrics and scorecards.
• Created and updated SOP with Identifying process improvement opportunities (enhancements and pain points) at process/function level.
• Conducted data collection and analysis, generating actionable insights to support decision-making.
• Prepared and delivered reports and presentations to executives and department heads.
• Experienced in utilizing tools such as Python, SQL, Excel.
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PROJECTS:

• Web Development: Created user friendly UIs for WTS (Walk through store) & Roar programs for piloting crowdsourcing (MTURK) initiative for RBS - saving $34K annually for WTS & $110K for ROAR programs.
• Web Scraping: Created macro to automate XEE enrichment testing process to prevent the manual data validation and comparison of attribute's values across multiple tools saving 255 hours per month and 12 minutes per ASIN by mitigating manual steps involved in validation, also have a saving of 1.52 HC.

• Worked for Retail Business system to achieve business goals with delivering results.
• Efficient data entry, including inputting, formatting, and organizing data into tables and lists in excel with creating and manipulating pivot tables to summarize and analyze data.
• Ability to write efficient and optimized SQL queries to retrieve data quickly from large datasets.
• Understanding database design principles, normalization, and creating efficient, well-structured databases.
• Created multiple macro to automate email-related tasks - sending automated emails or managing email inbox using Python.

• Managed and successfully resolved over 50 Amazonian Calls/Cases per day.
• Good experience in ticketing and other tools to communicate with stake holder for all their employment resource cases.
• Managed multiple tasks, such as payroll, benefits administration, and employee records.