Kiran K

Import Operations & Logistics Specialist, Logistics and Engineering Company| Chennai

• Managed end-to-end import operations, ensuring timely issuance of delivery orders and manifest preparation prior to vessel ETA, effectively reducing delays, and avoiding detention/demurrage charges.
• Coordinated shipment clearance processes, ensuring compliance with customs regulations, and timely delivery of cargo within container free days.
• Issued pre-alert documents and cargo arrival notices to customers, maintaining proactive communication and high service standards.
• Oversaw breakbulk, heavy-lift (MT), and super over-dimensional cargo (ODC) movements, managing complex logistics with precision.
• Arranged both air and sea freight shipments in coordination with overseas agents and partner offices, based on customer requirements.
• Facilitated import documentation, including House Bill of Lading (HBL) manifest preparation in ODEX, and liaised with the CHA division for customs clearance.
• Handled customer inquiries, resolved escalations efficiently, and ensured regulatory compliance across all touchpoints.
• Reviewed and updated delivery order invoices, maintained service excellence, and proactively prevented compliance issues.
• Collaborated with customs authorities, shipping lines, and internal teams to meet documentation and operational requirements.
• Conducted monthly reviews of air and sea freight activities to optimize costs and improve process efficiency.
• Led and trained team members in import documentation and customs formalities, ensuring alignment with vessel schedules and import plans.
• Advised clients on post-import procedures, including vessel schedules, and documentation for duty benefit claims.
• Established performance goals and objectives across all departments.

Leading FMCG Supply Chain Company |B2B and B2C operations.

• Monitored and tracked outgoing orders, proactively updating customers on shipping status to ensure transparency and satisfaction.
• Verified incoming shipments by matching merchandise invoices with physical goods received, identifying discrepancies, and ensuring accuracy.
• Conducted daily safety inspections of material-handling equipment, contributing to a safe and compliant warehouse environment.
• Supported continuous improvement initiatives to streamline warehouse processes and enhance operational efficiency.
• Maintained accurate stock records by regularly verifying inventory levels within the warehouse management system (WMS).
• Collaborated with the purchasing department to ensure timely and accurate receipt of goods, avoiding stockouts and delays.
• Recorded all warehouse transactions with precision, maintaining data integrity in the WMS.
• Prepared products for shipment by securely packing items and applying correct labels to boxes, crates, and containers, to minimize damage during transit.
• Ensured proper labeling of all shipments in accordance with internal and customer requirements.