Kiran Kadam
Retail Store Manager
Mumbai,MH
Summary
Dynamic retail leader excelling in customer service, problem-solving, and team inspiration. Proven track record of exceeding sales goals through effective merchandising and staff training.
Overview
3
3
Languages
22
22
years of professional experience
Work History
Retail Store Manager
April Moon Limited Company Luxury Watches Brand Working at Navi Mumbai Airport(An Adani Venture Company)
12.2025 - Current
- Managed daily store operations, ensuring optimal inventory levels and merchandising standards.
- Trained and supervised staff on customer service protocols and sales techniques.
- Implemented promotional displays to enhance product visibility and drive sales.
- Monitored sales performance, identifying trends to inform inventory decisions.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction rates.
- Coordinated with suppliers for timely stock deliveries and quality assurance checks.
- Conducted regular audits of cash handling procedures to maintain financial accuracy.
- Facilitated team meetings to communicate goals, expectations, and performance feedback.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Retail Store Manager
Swarovski
01.2022 - 10.2025
Retail Store Manager
William Penn Private Limited
06.2019 - 08.2020
Retail Store Manager
Akbar Ally's Men's Private Limited
11.2016 - 05.2019
Retail Store Manager
Globus Private Limited (A Raheja Group of Companies)
10.2015 - 11.2016
Retail Store Manager
Planet M Retail (The Times of India Group)
08.2008 - 10.2015
Fashion Stylist
Provogue India Private Limited (A Celebrity Fashion Brand)
05.2006 - 06.2008
Sales Representative
Priority Marketing PVT LTD. ( The Fashion Watches Brand)
01.2005 - 04.2006
Education
Bachelor of Arts - Arts
Smt. Janki Bai Collage
04.2001 -
Skills
Customer service
Strong multi-tasking
Problem-solving
Retail operations
Timeline
Retail Store Manager
April Moon Limited Company Luxury Watches Brand Working at Navi Mumbai Airport(An Adani Venture Company)
12.2025 - Current
Retail Store Manager
Swarovski
01.2022 - 10.2025
Retail Store Manager
William Penn Private Limited
06.2019 - 08.2020
Retail Store Manager
Akbar Ally's Men's Private Limited
11.2016 - 05.2019
Retail Store Manager
Globus Private Limited (A Raheja Group of Companies)
10.2015 - 11.2016
Retail Store Manager
Planet M Retail (The Times of India Group)
08.2008 - 10.2015
Fashion Stylist
Provogue India Private Limited (A Celebrity Fashion Brand)
05.2006 - 06.2008
Sales Representative
Priority Marketing PVT LTD. ( The Fashion Watches Brand)
01.2005 - 04.2006
Bachelor of Arts - Arts
Smt. Janki Bai Collage
04.2001 -
Playing Snooker
Like playing RD and Shuffle