Kiran Kelkar
Mumbai
Summary
To secure a promising position that offers both a challenge and a good opportunity for growth. Trusted Network Security Engineer with 10 years protecting companies against bad actors who disrupt business operations. Serves as primary safeguard against external threats. Educates colleagues on best practices and network safety protocols. Protects networked assets through both preventive and reactionary measures.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Senior Network Security Engineer
Capgemini
6 2022 - 5 2024
- Configuration and troubleshooting on Palo-Alto (PA3020), Checkpoint
- Spearhead the design, configuration, and optimization of complex network infrastructures, with a focus on Palo Alto (PA3020), Checkpoint, and FortiGate firewalls
- Lead efforts in configuring Palo Alto firewalls, encompassing security policies, NAT policies, and VPN setups utilizing the Panorama management platform
- Extensive experience in designing and implementing load balancing solutions to ensure high availability
- Develop and maintain comprehensive Security and Maintenance Operation Protocols (SOP & MOP), providing structured guidelines for training and operational processes
- Actively manage and mentor a dedicated L1 team, serving as the primary escalation point for client issues, and ensuring seamless resolution and client satisfaction
- Extensive hands-on experience in deploying and managing F5 BIG-IP load balancers
- Proficient in configuring and managing Cisco Application Centric Infrastructure (ACI) and Nexus switches for network virtualization
- Palo firewall configuration – creating on security policies, NAT policies, managing Palo network via panorama, creating/updating/deleting configuration via panorama, VPN creation for customer, Migration of customer VPN tunnels with partner network
- To Configure IPSEC VPN tunnel for clients
- Skilled in building BGP-based environments
- Manage L1 team and handle escalation from client
- Strong understanding of Layer 4 and Layer 7 load balancing principles and techniques
- Domain end points.
Senior Network Security Engineer
Wirpo
12.2021 - 06.2022
- To troubleshoot the faults, related with routers and firewalls
- Hardening of palo alto firewall
- To troubleshoot latency issues
- To upgrade 3850 switches 2980 routers
- Extensive hands-on experience in deploying and managing F5 BIG-IP load balancers
- To create SOP and MOP for training
- Working with clients and troubleshooting P2 tickets
- Working with nexus devices and legacy data center infra
- Solving P1 and P2 tickets for takeda project.
Senior Network Engineer
Reliance Jio Infocomm Ltd
04.2019 - 08.2021
- Configuration and troubleshooting on Palo-Alto (PA3020), Checkpoint Fortigate
- Palo firewall configuration – creating on security policies, NAT policies, managing Palo network via panorama, creating/updating/deleting configuration via panorama, VPN creation for customer, Migration of customer VPN tunnels with partner network
- To Configure IPSEC VPN tunnel for clients
- Extensive hands-on experience in deploying and managing F5 BIG-IP load balancers
- To create SOP & MOP (Security & Maintenance Operation Protocol) for Training
- Manage L1 team and handle escalation from client
- Creating Tenant, EPG, BD, L3Out for external connectivity, VMM integration, connectivity with legacy network with vPC, Port-channel & Access ports in Cisco ACI Fabric
- Bringing ACI fabric up, configuration of OOB, INBAND management, Firmware upgrade UCS & ACI fabric devices
- Applying ACI policies for internal & external communication using contracts between south Domain end points
- Suggesting ACI network design improvements/processes in customer’s network
- Troubleshooting of faults for IP and MW Network from NOC
- Fault troubleshooting mainly involves routing issues, Route map, Route policy, Configuration and troubleshooting of BGP issues
- Trouble Ticket generation in HPSM
- Analyzing the severity and impact of fault and prioritizing accordingly
- Co-ordination with the service operations team to identified the impacted services and customers
- Strict process compliance and SLA management
- Information Management: Escalation and notification to higher management for critical network faults and on SLA breached cases
- Collaborating with Solution Architect for the projects to implement
- Develop overall network design best practices and approve techniques to maximize network efficiency.
Network Engineer
Client Reliance (Payroll Sequel one )
01.2018 - 04.2019
- Monitoring the offenses on SIEM tool using Qradar
- Responsible for handling tickets and dispatching within Security operation
- Serve as the SOC’s initial point of contact for all users
- Responsible for creating incidents for Security Operation and providing 24x7 log monitoring and analysis support for proactive trend analysis of events
- Providing timely reports to the stake holders
- Analyzing Phishing and Spam related activities and notifying to the users
- Preparing project status report in MS Excel
- Preparing daily and weekly dashboard on the security threats and trends on the network faults.
Network Engineer
Client Reliance (Payroll Sequel one )
04.2016 - 12.2017
- Monitoring & Troubleshooting Network devices that includes Cisco Routers, Switches
- Raising Cisco Tac Cases
- Continues to drive issues with the ISP to ensure timely resolution of customer’s network outage
- Follows escalation procedures for the ISP when issues are not being resolved
- Responds to Tickets opened by routine alarms and Network issues
- Serves as backup to higher level Techs by responding to inbound customer, partner, vendor or 3rd party calls as necessary
- Troubleshooting of Network Outages and Determine if issue with ISP, Power or Equipment-related
- Coordinate problem-solving efforts between customers, NOC personnel, 3rd party vendors, partners.
NOC Engineer
Client Reliance (Payroll of Conexxion Tech)
10.2014 - 04.2016
- Planning and organizing – Organizational abilities
- Management of network devices like Cisco routers, access switches, access points
- Analyze and interpret existing LAN/WAN infrastructures: provide information, advice or instructions and assist in problem resolution
- Provide timely and accurate updates in the trouble ticket database
- Evaluate product diagnostics reports, error reports, and logs to isolate network and/or equipment issues
- Maintain contact with field support engineers to ensure that repair procedures are followed and updates customer with status of field repairs
- Implements network management and automate system troubleshooting
- Designed training programs of new employees in accordance with their job profile
- Monitor Network Alarms in SMARTS monitoring system, creating tickets as per the severity status
- Access the Clients network devices (via telnet or SSH)
- Utilize the NOC management tools to capture data flow, analyze and identify network issues
- Research documents and investigate potential recurring technical issues
- Implements network management and automate system troubleshooting
- Router configuration, troubleshooting Handling engineer and customer calls and take appropriate action
- Maintain network resiliency
- Handling service outages taking corrective action during outage
- Analyzing RCA
- Performance check after completion of activity
- Problem Management: Post-incident analysis of high priority faults
- Tracking of recurring faults and ensuring corrective measures for permanent resolution
- Report Creation: Monthly trend analysis of faults, RCA report preparation, Carrier Outage analysis, etc
- Document Major Incidents and ensure that relevant information is collected, recorded, organized, and shared across the Technology Group
- Ensuring uninterrupted 24
- 7 operations and business continuity management through redundant resources availability
- Ensuring Response time SLA achieved > 99.9% and quality check on day-to-day activities and high percentage of RFT achieved
- Well proficient in usage of Microsoft Excel, Word, PowerPoint.
NOC Engineer
Reliance Jio Internship
07.2014 - 10.2014
- Up gradation of IOS From field
- Installed, configured, and maintained network services, equipment’s and devices.
Technical Support Executive
Orbit Telecommunication
06.2013 - 07.2014
Education
Skills
Hands on experience in Palo-Alto, Checkpoint Firewall, Hands on experience on Cisco Aggregation Service ASR901, ASR920,ASR903,ASR9010,ASR3900 & Juniper ACX2200 Router
Configuration, migration and troubleshooting of switches and routers(CISCO1900,2900,ASR900, 4000, 3560, 2960, Nexus 5K,7K & 9K)
Having Knowledge in VLAN, VTP, STP
Good Knowledge in IP Routing Protocols such OSPF, BGP
Infrastructure services: DHCP
F5 load balancer
Palo alto firewall, checkpoint firewall
Network Troubleshooting
Network Troubleshooting Expertise
Internet Protocol Suite (TPC/IP)
Passportdetails
J9087889
Specialtiescertification
- CCNP Security CORE (SCOR) CSCO12783586 (valid till 2024)
- Palo Alto Networks Certified Network Security Engineer (PCNSE) (valid till 2025)
- CCNA Routing & Switching
Personal Information
- Nationality: Indian
- Marital Status: Married
Certification
PCNSE
Timeline
PCNSE
12-2023
Senior Network Security Engineer
Wirpo
12.2021 - 06.2022
Senior Network Engineer
Reliance Jio Infocomm Ltd
04.2019 - 08.2021
Network Engineer
Client Reliance (Payroll Sequel one )
01.2018 - 04.2019
Network Engineer
Client Reliance (Payroll Sequel one )
04.2016 - 12.2017
NOC Engineer
Client Reliance (Payroll of Conexxion Tech)
10.2014 - 04.2016
NOC Engineer
Reliance Jio Internship
07.2014 - 10.2014
Technical Support Executive
Orbit Telecommunication
06.2013 - 07.2014
Senior Network Security Engineer
Capgemini
6 2022 - 5 2024