Kiran Kolhar

• Project 1: Machine Learning POCs

ASK MAX-Ask Max- rag based chatbot development for HR & ITS queries to streamline the process. This project focused on developing a conversational AI chatbot using RAG to answer HR related queries efficiently and accurately. The chat bot is capable of answering a wide range of employee queries on topics like company policies, benefits and more. By integrating NLP and Transformer-based models, the bot improved user understanding and context retention, ensuring accurate and contextually relevant answers. This significantly reduced the workload on HR departments, allowing employees to access timely and accurate information seamlessly.

ITS

QA -Copilot -Using LLM models to generate test cases and test scripts. Users provide user stories as input, based on these user stories, the QA Copilot generates comprehensive test cases that cover various testing techniques such as positive, negative, boundary value analysis. Users can generate test scripts based on the test cases derived from a single user story. Once the test cases are generated, the system converts them into detailed test scripts, ensuring that each scenario outlined in the test cases is covered. Users can upload a csv file containing multiple user stories, and the system will automatically generate corresponding test cases for each story. This allows for bulk processing of user stories, making it easy to generate test cases for multiple scenarios at once.

• Project 2: I AM 73

I AM 73 is a US based NGO that emphasizes helping inactive Catholics with faith understanding and expression. ESNE is a Spanish-language Catholic TV/radio network based in the United States, owned by El Sembrador Ministries. Headquartered in Chatsworth, California, a suburb of Los Angeles, ESNE broadcasts on 14 stations in the United States, Mexico, and Spain. ESNE also broadcasts a Spanish-language television channel, ESNE TV.

• Company Overview: Mphasis is a global technology company specializing in cloud and cognitive services.
• Project Name: Ticketing System
• Role: Scrum Master

Ticketing system allows users to create/resolve the ticket. Once Ticket is logged, the ticket is in open state and service representative has Access the ticket from the workgroup, he/she can work on the ticket by assigning the ticket to them self or assign the ticket to one of the team members. On assigning the ticket an email will be triggered to the ticket owner and to all service representatives of the workgroup. Once the ticket task is completed, assigned service representative can resolve the ticket by setting ticket status to ‘Resolved’. On Resolving the ticket an email will be triggered to the ticket owner, post email notification, ticket owner will close/reopen the ticket.

• ROLES AND RESPONSIBILITIES:
• Worked as a scrum master, leading the delivery of all sprints and interaction with product owners.
• Monitor and track progress, prepare status reports, resolve issues, coordinate tasks and activities directed toward completing the project goals.
• Closely worked with product owners to ensure understanding of user stories and keeping the backlog groomed.
• Facilitated and Curated in Big Room Planning, Sprint planning, and estimation.
• Monitored the Sprint Burndown and conducted daily stand up, encouraging open communication in the team.
• Facilitated the team to estimate story points and measured velocity to plan future sprints. Facilitated sprint planning, retrospective, and sprint demos.
• Facilitated the use of a continuous integration system and automated testing leading to improved developer productivity of both backlog features and Defects.
• Held and facilitated backlog grooming, release planning, sprint planning, daily standups, sprint review and sprint retrospective.
• Co-ordinated with Product Owner on backlog grooming and prioritization to ensure optimal delivery.
• Protected the team from external interferences and dealt with impediments raised during the scrum. Made sure that all the Production Defects are taken up on high priority and made sure to get them fixed and delivered to customers on weekly basis.
• Mphasis is a global technology company specializing in cloud and cognitive services.

• Project Name: COT
• Role: Test engineer.

Creative’s On Tap is a product that lets publishers provide a standard platform for small businesses to create and publish ads. The COT Ad Creator allows users to choose an appropriate template, customize ads and store them on the server or locally on their machines.