Summary
Overview
Work History
Education
Skills
Certification
Strengths
Timeline
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KIRAN KRISHNA CP

KIRAN KRISHNA CP

EV-TECHNICIAN,DIAGNOSTIC-Tech,SERVICE SUPERVISOR
Calicut

Summary

With a robust background in EV maintenance, highlighted by significant achievements at ATHER -ENERGY I am eager to bring my strategic and problem-solving skills to the dynamic role of Service Engineer. My proven track record in improving efficiency and reducing costs aligns seamlessly with the mission, and I am passionate about utilizing my leadership experience to drive innovative solutions and exceptional service quality in this sector.

Overview

9
9
years of professional experience
17
17
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Service Supervisor and diagnostic Tech.

CRUX MOBILITY(ATHER-ENERGY)
01.2021 - Current
  • Assisted in management tasks, including planning, execution, and status updates communication
  • Maintained a focus on service values and service excellence
  • Implemented a new diagnostic methods leading to a 15% improvement in issue tracking accuracy
  • Worked closely with OEM to provide timely and accurate information to the service team
  • Gained handson experience on servicing motor, charger and also handles Battery replacements.
  • Knowledge in electrical diagnosis, trouble shooting and usage on diagnostic tool.
  • Monitored team's performance and gave feedback when necessary.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.

Service Agent

MINISTER BRAND STORE
01.2017 - 01.2021
  • Directed project planning and execution ensuring project goals and requirements were met
  • Provided excellent customer service and acheived a high rate of client satisfaction and retention
  • Assisted in managing many projects leading to reducing the in product delivery time

Service Tech

LUHA AUTOMOTIVES(RE)
01.2016 - 01.2017
  • Company Overview: Royal enfield-Authorized service center
  • Enhanced working efficiency of ICE two wheeler and their basic maintenance
  • Performed tests on vehicles to determine their functionality
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Education

Diploma - Automobile Engineering

CTC-PVT- INDUSTRIAL TRAINING INSTITUTE
04.2001 - 01.2016

High school diploma - science

RANI PUBLIC SCHOOL-CBSE AFFILIATED
01.2011 - 01.2013

Skills

    • Leadership

    • Customer Service

    • Ev- Diagnostic Tool

    • Task delegation

    • work force planning

    • CAN communication

    • sales force

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Certification

Completed L3 Training at ATHER ENERGY on DEC2025

Strengths

  • Creative Problem Solving, Utilize creative solutions to tackle challenges, evident in the 20% increase in vehicle delivery efficiency at workshop.
  • Strong Leadership, Experienced in leading and mentoring teams, resulting in highly efficient project execution.
  • Efficient Resource Allocation, Spearheaded the reorganization of resource allocation in projects, resulting in a 15% cost reduction.

Timeline

Service Supervisor and diagnostic Tech.

CRUX MOBILITY(ATHER-ENERGY)
01.2021 - Current

Service Agent

MINISTER BRAND STORE
01.2017 - 01.2021

Service Tech

LUHA AUTOMOTIVES(RE)
01.2016 - 01.2017

High school diploma - science

RANI PUBLIC SCHOOL-CBSE AFFILIATED
01.2011 - 01.2013

Diploma - Automobile Engineering

CTC-PVT- INDUSTRIAL TRAINING INSTITUTE
04.2001 - 01.2016

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KIRAN KRISHNA CPEV-TECHNICIAN,DIAGNOSTIC-Tech,SERVICE SUPERVISOR