Kiran Kumar
HOSPITAL ADMINISTRATOR
CHENNAI,TN
Summary
Kiran is an young ,efficient and well-versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Management Trainee
Apollo Hospitals
Chennai, Tamil Nadu
02.2021 - 05.2022
- Did Projects in Apollo Hospitals (Main) Greams Road
- Learnt process flow quality indicators, gap analysis from the quality department.
- Being a part in organizations preparedness towards 5th Re-accreditation of Joint Commission International Accreditation (JCI)-2021.
Project Intern
SRM institute of Medical sciences
Chennai, Tamil Nadu
01.2018 - 05.2022
- Did Internship in Multiple departments like EMERGENCY , MEDICAL RECORDS and OUTPATIENT .
Manager on Duty
Apollo Hospitals
Chennai, Tamil Nadu
08.2021 - Current
- Initiated plans to improve patient relations, quality standards and service efficiency.
- communicate with doctors, specialists, nurses, ward attendants and vendors.
- Increased the hospital occupancy by 8% by IP conversion and by reducing DAMA .
- Ensuring the process going smooth and Fulfilling the gaps.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Formulated procedures to use in event of accidents, fires or other emergencies.
Project Intern
Sri ramachandra Institute of medical sciences and research institute,
Chennai, Tamil Nadu
01.2021 - 05.2021
- Done project in A study on service process and service quality in Master Health checkup of Outpatient department
Education
MBA - Hospital Administration
Sri Ramachandra Medical Centre
Chennai 04.2019 - 07.2021
BBA - Hospital Administration
Sri Ramachandra Institute of Higher Education
Chennai 07.2016 - 07.2018
Higher Secondary -
A.K.T Academy Matriculation Higher Secondary Schoo
05.2014 - 04.2016
Skills
Managerical skills
undefinedAffiliations
- Lions Club
- Madras Management Association
- National Entrepreunership Network(NEN)
- NCC commander - 6 TN battalion
Certification
Ethical Hacking - IIT MADRAS
Courses
2018-02 - Lean six sigma Green belt Health care (ISQSH)
2020- NABH-Acme consulting
2020- Managing changes in organizations-IIT Kharagpur
2020- Covid prepardness and repsonse- (World Health Organization)
2020- Leading changes in Healthcare organizations- John hopkins Hospital
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Manager on Duty
Apollo Hospitals
08.2021 - Current
Management Trainee
Apollo Hospitals
02.2021 - 05.2022
Being a part in organizations preparedness towards 5th Re-accreditation of Joint Commission International Accreditation (JCI)-2021-Apollo Hospitals, Greams Road
01-2021
Project Intern
Sri ramachandra Institute of medical sciences and research institute,
01.2021 - 05.2021
MBA - Hospital Administration
Sri Ramachandra Medical Centre
04.2019 - 07.2021
Ethical Hacking - IIT MADRAS
02-2019
Project Intern
SRM institute of Medical sciences
01.2018 - 05.2022
BBA - Hospital Administration
Sri Ramachandra Institute of Higher Education
07.2016 - 07.2018
Higher Secondary -
A.K.T Academy Matriculation Higher Secondary Schoo
05.2014 - 04.2016