KIRAN KUMAR

• Managed cohesive design quality across 3 products, adhering to prescribed themes and functional choices.
• Monitored emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into products
• Monitored emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into future projects.
• Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
• Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles
• Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates
• Participated in design review meetings to brainstorm new UX developments through collaborative thinking
• Collaborated with Test Automation Engineers to produce rapid UX iteration via automated diagnostics
• Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences
• Researched and proposed new solutions to make website more user-friendly
  Created maps, models and templates for diverse projects
• Team collaboration and transparency: One of big goals was to increase collaboration and communication between design, development, and business leadership teams
• Implemented formal design reviews, created best practices around documentation and specification, encouraged team to do more prototyping, and insisted on whiteboard usage while talking through problems
• This helped to keep conversations on track and get everyone on same page
• Maximized system performance, enhancing end-user experience by applying iterative back end development updates.
• Planning: Also spent lot of time managing product and team intricacies
• Helped manage design team’s workflow and timelines and assisted with planning small and large product improvements and releases
• Product Strategy & User Research: Aimed to keep team focused on the end user’s needs, problems, and context by facilitating user interviews and usability testing, writing surveys, and creating personas
• UX Design: As UX specialist, partnered with various designers to work through early stages of design or product working from strategy and feature definition into information architecture, sketching and prototyping, copywriting, testing and iterating
• As senior UX Designer for eDiscovery, focus was on leading design and development of innovative solutions that improve efficiency and effectives of eDiscovery process
• This would involve working closely with cross-functional teams, including engineers, data scientists, and legal experts, to understand needs and pain points of our customers and create user-centered designs and address those needs
• Also strive to stay current with latest trends and developments in eDiscovery industry, and continuously gather feedback from customers to ensure our product is meeting their evolving needs.

Offered friendly and efficient service to customers, handled challenging situations with ease.

• Drove operational improvements which resulted in savings and improved profit margins.
• Learned new skills and applied to daily tasks to improve efficiency and productivity
• Developed team communications and information for meetings.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• At Zyprr, large CRM based users, I have worked on projects to improve Contacts, Leads, and Opportunity creation modules experience
• I’ve performed extensive interviews and shadowing, led multiple end-user participatory design workshops, prototyped and tested solutions with end users, and helped ‘sell’ prototypes and ideas across disciplines
• Work has been energizing, to say least.
• Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates.
• Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
• Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
• At Zyprr, a large CRM based users, I have worked on projects to improve the Contacts, Leads, and Opportunity creation modules experience
• I’ve performed extensive interviews and shadowing, led multiple end-user participatory design workshops, prototyped and tested solutions with end users, and helped ‘sell’ prototypes and ideas across disciplines
• The work has been energizing, to say the least.
• Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates.
• Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
• Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.

• Obtained approval of concepts by submitting rough drafts to management or to client.
• Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
• Evaluated project scope and development schedule, and collaborated closely with project owners to establish parameters.
• Helped company advance industry standing by creating innovative concept designs.

• Projects handled o Axiom Health BI o Dictate.it o Infoveave BI Tool o ADBC Bank Mobile App UI Design
• O Discoveryself