Kiran Kumar N
Bengaluru
Summary
Results-driven Finance & Accounts professional with 7+ years of hands-on experience in Cash Application and Deduction Management within global, SLA-driven environments. Proven expertise in the Order-to-Cash (O2C) lifecycle, including accounts receivable, payment posting, dispute resolution, and deduction recovery. Adept at reducing DSO, improving cash flow, and driving operational efficiency through ERP systems such as SAP, Oracle EBS, and Fusion. Strong communicator, focused on training, compliance, and continuous process improvement.
Overview
7
7
years of professional experience
Work History
Order to Cash Application Analyst / Cash Application Specialist
Accenture Solutions Private Limited
02.2023 - Current
- Process high-volume customer payments (ACH, wire, lockbox, credit card) with 99.9% accuracy.
- Utilize ERP systems (SAP, Oracle Fusion) for accurate payment posting and account reconciliation.
- Resolve unapplied and unidentified payments by coordinating with Credit, Sales, and Treasury teams.
- Reduce aged unapplied cash by 25% and improve clean pass rates.
- Generate cash reports and support month-end and year-end close procedures.
- Identify and implement cash application improvements, reducing process errors by 6%.
Trainer – Deduction Management
Accenture Solutions Private Limited
01.2022 - 02.2023
- Developed training modules on deduction handling, claim processing, and ERP tool usage.
- Conducted performance coaching and KPI reviews to drive SLA adherence.
- Led root-cause analysis sessions, reducing recurring deduction errors by 25%.
- Updated SOPs and created job aids using real-time case studies to improve team performance.
Order to Cash Associate / Deduction Management
Accenture Solutions Private Limited
08.2018 - 01.2022
- Managed end-to-end deduction lifecycle, from validation to resolution and recovery.
- Reduced open deduction backlog by 30% through proactive analysis and follow-up.
- Collaborated with audit and compliance to ensure SLA-compliant documentation and closures.
- Led monthly reconciliations and implemented improvements that increased recovery rates by 25%.
Education
B. Com - Accounting And Taxation
Nobel Institute of Business Excellence
Bengaluru06.2018
12th Grade - Commerce
Government PU College
Bengaluru 03.2015
10th Grade -
Government High School
Bengaluru04.2013
Skills
- Cash Application & Payment Posting
- Deduction Management (Trade & Non-Trade)
- Accounts Receivable & Dispute Resolution
- Order-to-Cash (O2C) Lifecycle
- ERP Systems: SAP, Oracle EBS, Oracle Fusion
- Financial Reporting & Data Analysis
- SLA & KPI Monitoring
- Month-End & Year-End Close Support
- Microsoft Excel: VLOOKUP, Pivot Tables
- Cross-Functional Team Collaboration
- SOP Development & Training
- ERP Tools: SAP, Oracle EBS, Oracle Fusion
- Payment Platforms: ACH, Wire, Lockbox, Credit Cards
- Productivity: MS Excel (Advanced), Outlook
- Reporting Modules: SAP, Oracle AR
Additional Information
- Delivered comprehensive training sessions to new hires, ensuring smooth transition and enhancing team productivity.
- Actively pursuing certifications in Advanced Financial Reporting.
- Awarded 'Star of the Month' and received consistent client appreciation and quarterly company recognition.
- Acted as team lead in the supervisor's absence by resolving team queries, ensuring workflow continuity, and representing the team in daily management calls.
Languages
English
Upper intermediate (B2)
Kannada
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Order to Cash Application Analyst / Cash Application Specialist
Accenture Solutions Private Limited
02.2023 - Current
Trainer – Deduction Management
Accenture Solutions Private Limited
01.2022 - 02.2023
Order to Cash Associate / Deduction Management
Accenture Solutions Private Limited
08.2018 - 01.2022
B. Com - Accounting And Taxation
Nobel Institute of Business Excellence
12th Grade - Commerce
Government PU College
10th Grade -
Government High School
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