Kiran Kumar K
Human Resource
Summary
Results-oriented Human Resource Leader with nearly a decade of strategic partnership experience across global organizations. Skilled at aligning HR initiatives with business objectives to drive organizational effectiveness and growth. Demonstrated expertise in business partnering, talent management, organizational development, and employee relations. Recognized for building strong relationships with stakeholders and delivering impactful HR solutions that support business strategy. Change advocate with strengths in Appreciative Inquiry, Emotional Intelligence, and Positive Organizational Development.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Manager People Team
NEXTIVA
10.2023 - Current
- Act as transformational catalyst, designing and facilitating interventions around change management, employee engagement, recognition, retention
- Partner directly with business leaders to develop and execute people strategies aligned with organizational goals
- Lead strategic business-focused HR initiatives in organizational design and capability building
- Provide coaching and consultation to leaders on performance management, talent development, and employee relations
- Analyze workforce trends to identify opportunities for improving engagement and retention
- Design and implement leadership development programs resulting in 30% improvement in management effectiveness scores
- Drive talent acquisition strategies tailored to specific business unit needs
- Serve as trusted advisor to senior leadership on people-related decisions and organizational effectiveness
- Lead change management initiatives to support business transformation and growth
- Collaborate cross-functionally to enhance HR service delivery and employee experience
- Manage performance, compensation and employee development planning
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Achieved operational excellence by streamlining processes and implementing best practices.
Program Manager (Specialist HR ) - APAC
AMAZON
05.2021 - 10.2023
- Led HR operations across APAC regions, focusing on strategic planning, program governance, and stakeholder engagement
- Managed and coached global People Operations team spanning administrative to subject matter expert roles across 4 APAC countries
- Automated candidate document collection process across 72 regions, saving 11.28 headcount equivalents
- Enhanced employee benefits experience throughout APAC, developing and implementing policies that balanced organizational and employee needs
- Created and maintained comprehensive process documentation including process maps, SOPs, and metrics using Lucid Chart and MS Visio
- Served as key partner POC with payroll, compliance, legal, and external vendors
- Provided technical expertise in benefits administration, including operationalizing new programs, managing open enrollment, and vendor operations
- Analyzed HR trends and metrics to develop solutions, programs, and policies aligned with business objectives
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Senior Manager HR Business Partner
RETAIL KLOUD9 TECHNOLOGIES
01.2020 - 04.2021
- Served as dedicated HRBP for 500+ employees across all business verticals
- Partnered with business leaders to identify organizational needs and develop tailored HR solutions
- Provided strategic consultation on workforce planning, talent management, and organizational design
- Led HR Innovation Council to develop and implement strategic HR interventions with measurable business impact
- Designed and implemented targeted retention strategies for high-performers, reducing critical talent attrition by 15%
- Coached managers on performance issues, leadership effectiveness, and team development
- Facilitated organizational development initiatives to foster a culture of purpose and employee empowerment
- Managed complex employee relations issues, providing resolution recommendations to leadership
Manager HR Business Partner
SA.GLOBAL
12.2018 - 01.2020
- Functioned as strategic HRBP for key business units, providing tactical and strategic HR guidance
- Partnered with business leaders to understand organizational challenges and develop effective HR solutions
- Led cross-functional collaboration to develop and implement Global Reward system to increase innovation
- Revamped India salary structure through tax-compliant measures, helping employees reduce tax burden
- Designed Grade Equivalence Model and managed end-to-end Compensation & Benefit Harmonization
- Advised leaders on talent acquisition, development, and retention strategies aligned with business goals
- Developed and implemented performance management framework tailored to business unit objectives
- Facilitated leadership development through executive coaching and targeted interventions
Manager HR Business Partner
ECHIDNA SOFTWARE'S
03.2015 - 12.2018
- Partnered with department heads to diagnose organizational issues and implement HR solutions
- Analyzed business unit data to identify trends and recommend strategies improving performance and retention
- Conducted regular talent review sessions with managers to identify high-potential employees
- Collaborated with business leaders on workforce planning, succession planning, and skills assessment
- Developed behavioral competencies and competency-based assessment processes aligned with business needs
- Led training initiatives including needs identification, plan development, and post-training evaluation
- Provided guidance on policy interpretation and implementation to support business objectives
- Facilitated change management efforts during organizational transitions and restructuring
Manager HR
OPT IT TECHNOLOGIES
06.2011 - 07.2014
- Served as strategic partner to business leaders, aligning HR initiatives with organizational objectives
- Developed and executed talent management strategies to support business growth and transformation
- Built comprehensive Learning & Development framework driving performance and capability
- Conducted organizational assessments to identify performance gaps and development opportunities
- Designed and implemented targeted interventions to address specific business challenges
- Advised management on complex employee relations issues and conflict resolution
- Managed workforce planning and talent acquisition to meet changing business needs
- Facilitated team-building activities and organizational effectiveness workshops
Assistant Manager HR Business Partner
MPHASIS
11.2010 - 05.2011
- Partnered with business leaders to understand employee engagement requirements and design initiatives
- Conceptualized and implemented account-specific interventions based on business needs
- Provided HR support and guidance to managers on employee relations and performance issues
- Managed performance management system from objective setting through results evaluation
- Led career planning process working with business unit leaders on talent review plans
- Facilitated focused group discussions addressing employee perception survey action items
- Served as primary point of contact for HR-related inquiries and policy interpretation
HR Analyst
ACCENTURE SERVICES PVT. LTD
05.2006 - 10.2009
- Provided HR support for a business unit of 300+ personnel
- Worked with leadership to develop and execute HR solutions aligned with business priorities
- Delivered strategic HR services including consulting on resourcing, compensation, and retention
- Managed rewards and recognition programs aligned with business performance metrics
- Implemented employee engagement interventions based on business unit needs
- Advised managers on compensation matters, including promotions and benefits
- Handled employee relations issues according to established procedures and business requirements
Education
Business Administration
Bangalore University
Bengaluru, India 04.2001 - 01.2004
Skills
- Strategic Business Partnering
- Talent Management & Development
- Employee Relations & Engagement
- Organizational Development & Design
- Performance Management
- Change Management & Leadership
- Workforce Planning & Analytics
- Succession Planning
- Compensation & Benefits Strategy
- Executive Coaching & Consultation
- HR Policies & Compliance
Strategic planning
Certification
SHRM-SCP
Timeline
SHRM-SCP
12-2025
Senior Manager People Team
NEXTIVA
10.2023 - Current
Program Manager (Specialist HR ) - APAC
AMAZON
05.2021 - 10.2023
Senior Manager HR Business Partner
RETAIL KLOUD9 TECHNOLOGIES
01.2020 - 04.2021
Manager HR Business Partner
SA.GLOBAL
12.2018 - 01.2020
Manager HR Business Partner
ECHIDNA SOFTWARE'S
03.2015 - 12.2018
Manager HR
OPT IT TECHNOLOGIES
06.2011 - 07.2014
Assistant Manager HR Business Partner
MPHASIS
11.2010 - 05.2011
HR Analyst
ACCENTURE SERVICES PVT. LTD
05.2006 - 10.2009
Business Administration
Bangalore University
04.2001 - 01.2004
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