Kiran Kumar N

• Improved stakeholder satisfaction, effectively addressing concerns and providing timely updates on project progress.
• Developed custom reports for executive stakeholders, facilitating data-driven decision making for strategic projects.
• Mitigated risks through comprehensive risk analysis, contingency planning, and ongoing monitoring of potential issues.
• Streamlined project management processes by implementing efficient tracking and communication tools.
• Enhanced team collaboration with cross-functional departments to ensure alignment of project goals and objectives.
• Optimized testing protocols by integrating simulations into diagnostic and validation tasks.
• Provided reports on aspects of ongoing projects such as interdepartmental synergy, redundancy, production bottlenecking and more.
• Documentation on detailed process requirements.
• Acted as liaison between Developers & Stakeholders.
• Prepare detailed Project Charter.
• Process maps on As-Is & To-be Process.
• Prepare PPT & present End2End process.
• Demo to stakeholders & document all additional requirements.
• Analyzed proposed technical solutions based on customer requirements.
• Provided detailed project status updates to stakeholders and executive management.
• Monitored project performance to identify areas of improvement and make adjustments.
• Analyzed project performance data to identify areas of improvement.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Maintained open communication by presenting regular updates on project status to management & stakeholders.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Salesforce Projects:

• News Hound workflow

Help users monitor relevant media news on salesforce.

Savings: over 10mins for each news monitor compared to manual monitor.

• Deviation workflow

Help users in migration from Excel to Salesforce on tracking the error & avoid duplicate work.

Savings: Brought down from 18mins on excel work to 4mins on salesforce

• Editor & Approver workflow

New workflow adding additional level of investigation on records.

Savings: 3 hours saved for a week

Project Management:

• Document Process requirements.
• Acted as liaison between Developers & Stakeholders.
• Prepare complete Project Charter.
• Process maps on As-Is & To-be Process.
• Prepare PPT & present End2End process.
• Demo to stakeholders & document all additional requirements.
• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
• Collaborated with clients to define solution requirements.
• Analyzed proposed technical solutions based on customer requirements.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs, and monitored performance.
• Provided detailed project status updates to stakeholders and executive management.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Analyzed project performance data to identify areas of improvement.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Maintained open communication by presenting regular updates on project status to customers.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

• Project Management:
• Demonstrate process & benefits of the tool.
• Liaison with multiple stakeholders. Demo & document automation requirements.
• Point of contact for all queries (Internal & external)
• Liaison with senior management on automation migration & testing
• Organize & prioritize work for the team
• Process Training:
• Design the Training program & deliver it.
• Perform audit checks.
• Train on quality check concepts.
• Process improvement:
• Process improvement initiation.
• Introduced quality check validation
• Introduced standard time for tasks performed.
• Process mapping & demonstrating End2End steps & procedures.
• Track & measuring the success of automation.
• Introduced new procedures to enable a smooth process.

Creating & Updating records on financial crimes & PEPs:

Research and update records based on financial crimes.

· Research and update Politically Exposed Individuals and heightened risk individuals.

Current Roles & responsibility:

· Handle all Sparrow automation projects (In-house web scraping tool)

· Completed 4 projects as a project lead by handling 5 analysts.

· Organizing the tasks for the team.

· Draft MOW's (Documentation of Requirements).

· Point of Contact for Sparrow WC Bangalore.

· Resolve In-house web extraction tool queries.

· Work Allocation & Running metrics.

· Work on error reports & identify the issues to resolve the queries.

· Collaborate with stakeholders & consolidate requirements.

· Assign tasks & track the progress.

· Perform Quality checks on sparrow agents.

• Web scraping content from official or media sources for different contents as filings, profiles etc.

· Experience on web scraping application (Sparrow) to automate process.

· Create content extracting robots.

· Process and maintain data accurately and in a timely manner onto databases using technical and financial knowledge.

· Maximize usage of available tools/support to best of advantage to maintain/improve content quality during daily operations.

· Ensure data quality, accuracy, timeliness and completeness per company standards for the covered product/market.

• Internship on Financial Products.

· To study the various investment option provided by Anand rathi wealth management

· To study the various services offered by the company.

· To study the customer preference for various investment options and services.

· To understand customer satisfaction with the services offered by Anand rathi.

· To suggest strategies to improve customer satisfaction.