KIRAN KUMAR NS

Built and maintained strong relationships with HNWIs, investors, and end-users, ensuring high client satisfaction and repeat business.
• Conducted personalized project presentations, site visits, and ROI-based investment consultations.
• Developed and executed sales strategies for direct clients and channel partners, driving consistent revenue growth.
Engaged and trained brokers and agencies through regular meetings, project briefings, and incentive-driven campaigns.
• Negotiated and closed deals while handling objections with a solution-oriented approach.
Provided market intelligence on competitor offerings, pricing trends, and buyer demand to optimize sales positioning.
• Maintained accurate CRM records, ensuring timely follow-ups, and compliance with RERA regulations.

• Maintained up-to-date knowledge of the property market, advising clients on timing and strategy for buying or selling.
• Utilised advanced property management software to track enquiries, viewings, and transactions efficiently.
• Prepared detailed reports and presentations for clients, highlighting property features and investment benefits.
• Negotiating contracts and helping with legal aspects of buying and selling properties.
• Organised and hosted viewings, showcasing properties effectively to prospective buyers and tenants.
• Prepared and sent market Report to leads.
• Facilitated negotiations between buyers and sellers, achieving favourable terms for all parties involved.
• Engaged in continuous professional development to stay abreast of changes in property law and market dynamics.

• Provide exceptional customer service to Dubai's luxurious real estate clients.
• Respond promptly and professionally to customer inquiries via phone and email.
• Preparing real estate forms and documents and completing paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible.
• Preparing and posting real estate listings in Bayut and dubizzle.
• Knowledgeable of the listing rules from Off plan to Off Plan Resale and Secondary Market - Gather all listing information and mandatory documents for listing requirements.
• Knowledgeable of getting Trakheesi (RERA) permits for any form of advertisement.

• Contacting potential customers (parents and students) to set up meetings.
• Counsel the students on learning pedagogies and the BYJU's personalised learning journey.
• Demonstrated expertise in MS Office, with outstanding proficiencies in PowerPoint, Excel and SharePoint.
• Developed research strategies to assess market demand for new offerings.
• Used extensive sales and marketing experience to offer expert advice in business improvement strategy.
• Maintained up-to-date, comprehensive CRM systems, aiding sales lifecycle monitoring and progression.

• Meeting with clients virtually or during sales visits.
• Establishing business with new customers and maintaining accurate records.
• Resolved customer queries promptly using de-escalation techniques.
• Maintained advanced product knowledge to ensure customers received accurate information.
• Consistently exceeded productivity targets month-on-month through efficient customer service.
• Answered incoming phone calls with professionalism and warmth.
• Provided exceptionally high levels of customer service via live chat, email, phone and social media.