KIRAN NAIR
Banking
Chengannur,Alappuzha.
Summary
Passionate, driven, goal-oriented, dedicated retail professional with ten years of experience utilizing team-building, interpersonal skills in a fast-paced, customer-focused retail environment. Blend technology skills with extensive Agile/Scrum experience, a marketing orientation and analytical abilities to evolve product strategy. Harnesses skills and experience to greet and help business as they search for products that meet their needs and desires.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Retail Banker
Bandhan Bank Limited
Kolkata, West Bengal
06.2017 - Current
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
- Articulated risks and issues to communicate concerns to various levels of management.
- Developed and improved integrated reporting and analysis capabilities.
- Developed and initiated projects, managed costs, and monitored performance.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Regional Supporting Officer
Manappuram Finance Limited
Kolkata, West Bengal
04.2012 - 06.2017
- Worked as assistant to Regional Manager, Assistant of marketing manager controlling a region and as a Area Manager looking after day today activities of the branch as of strategic planning, development and leadership of the corporate finance organization for this 1.85 million customer base of one of the India’s largest Financial company.
- Trained and guided team members to maintain high productivity and performance metrics.
- Directed strategic workforce planning, performance management, and benefits administration.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
B Tech, Mahatma Gandhi University. - Electronics And Communication Engineering
Mangalam College of Engineering
Ettumanoor, Kottayam 05.2006 - 06.2010
Higher Secondary, CBSE - Science
Eminence Public School
Pandalam, Kerala 06.2004 - 03.2006
SSLC, CBSE - Science
Eminence Public School.
Pandalam, Kerala. 06.2003 - 03.2004
Skills
Proficiency in MS Office
Data Collection & Analysis
New Product Launch, Product Strategy & Product Promotion
Strategic Planning & Market Research
Business Operation, Credit, Risk & Compliance
Financial Product & Revenue Generation
Vendor Management
Certification
Completed Basic Networking Course Certification.
Additional Information
Key Projects:-
Texture Tracking Robot ( Main Project-Engineering)
The embedded project is intended to track real time video and take necessary actions, if the target is acquired. Input to the hardware can be provided from radar display, IR camera etc. Providing a multi functional capability to the ROBOT.
Development & Implementation of New LOS module.
Worked with IT team to create a new Loan Origination System a new Module for disbursement of Loans. Worked closely with the design team to optimize usability and implement frontend.
Timeline
Retail Banker
Bandhan Bank Limited
06.2017 - Current
Regional Supporting Officer
Manappuram Finance Limited
04.2012 - 06.2017
B Tech, Mahatma Gandhi University. - Electronics And Communication Engineering
Mangalam College of Engineering
05.2006 - 06.2010
Higher Secondary, CBSE - Science
Eminence Public School
06.2004 - 03.2006
SSLC, CBSE - Science
Eminence Public School.
06.2003 - 03.2004