Kiran Negi
Digital marketing
New Delhi,Delhi
Summary
Proven Accountant with a track record of enhancing financial accuracy and reducing expenses at Jewellary Shop. Skilled in Google Analytics and known for exceptional teamwork, I have significantly improved vendor negotiations and customer satisfaction. My expertise also extends to social media marketing, ensuring comprehensive skill application in dynamic environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Accountant
Jewellery Shop
Noida
04.2021 - 12.2023
- Handled day-to-day accounting processes to drive financial accuracy.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
Accountant
Jewellery Shop
Delhi
06.2024 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
Customer Care Executive
ICCS - Insight Customer Call Solutions
Noida
04.2018 - 04.2020
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Communicated with customers to identify needs and expectations.
- Reduced customer complaints with proactive issue identification and resolution strategies.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
Education
Bachelor of Arts - Arts
Hemvati Nandan Bahuguna Garhwal University
Uttarakhand 06.2014 - 05.2017
Skills
Social Media Marketing
Product marketing
Web Design
Content Creation
SEO
Social Media Management
Social Media
Social media expertise
Video Editing
Google Analytics
Search Engine Optimization
Social Media Marketing
Timeline
Accountant
Jewellery Shop
06.2024 - Current
Accountant
Jewellery Shop
04.2021 - 12.2023
Customer Care Executive
ICCS - Insight Customer Call Solutions
04.2018 - 04.2020
Bachelor of Arts - Arts
Hemvati Nandan Bahuguna Garhwal University
06.2014 - 05.2017
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