Motivated and results-driven Operations Analyst with proven track record in data analytics and process optimization. Identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drive business effectiveness through recommendations based on data findings.
Hi, I’m
Kiran N K
Banaglore
Summary
Overview
12
years of professional experience
Work History
Hewlett Packard IncBangalore
Financial System Analyst II
02.2020 - Current
Job overview
- Leading SIT/UAT for Simplify ERP (S4 Hana) and publishing dashboard to Management. Working on major POA projects, New entity set up, Tax change projects etc. For all projects, i was responsible for creating business requirements document, performing systems investigations, reviewing the IT design documents, testing, move to production and warranty support.
- Manage and oversee day-to-day activities of operations, including planning and coordinating with other Teams.
- Lead front desk team in achieving key outcomes at each client check-in fostering warm business relationships.
- Improve operational effectiveness by streamlining business operational work processes and procedures.
DXC technologyBangalore
Team Lead
11.2017 - 02.2020
Job overview
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Hewlett PackardBangalore
Senior Process Analyst
07.2011 - 11.2017
Job overview
- Joined Mismatch Reconciliation Team in July 2011 as a Fresher and proved myself as a solid contributor in AR and AP Recon Preparation and identify root-cause and resolve mismatches
- Researched and analyzed customer feedback data to identify potential areas for process optimization.
- Coordinated with cross-functional teams to ensure successful implementation of process changes.
- Provided guidance on best practices for developing, documenting, and executing business processes.
- Created detailed workflow diagrams to support the design of new processes.
- Analyzed existing systems and identified gaps in functionality or compliance with industry standards.
- Built strong relationships with stakeholders by providing timely updates on project progress and results.
Education
Alva's CollegeMudbidri
BBM from Accounting And Business Management
04.2010
University Overview
SDM School MudbidriMudbidriUjire
High School
University Overview
Skills
- Project Documentation
- Project Management
- Resource Management
- Excel
- Leadership
- Problem Solving
- Team Work
- Financial systems analysis
Additional Information
Additional Information
- SAP
- Oracle
- S4 Hana
- Excel
Languages
Kannada, Hindi, English
First Language
Personal Information
Personal Information
DOB 15-02-1990
Address
#89, house no. 102, 1st Floor, Mukkan I Nest,
Silicon Town, Electronic City Phase-2
Bangalore-560100
DECLARATION
DECLARATION
I hereby state that all the above information is true & fair to the best of my knowledge.
Place : Bangalore.
Date :
Availability
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Quote
Every problem is a gift—without problems we would not grow.
Timeline
Financial System Analyst II
Hewlett Packard Inc
02.2020 - Current
Team Lead
DXC technology
11.2017 - 02.2020
Senior Process Analyst
Hewlett Packard
07.2011 - 11.2017
Alva's College
BBM from Accounting And Business Management
SDM School
High School
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