Kiran N S

Bangalore

Summary

I have experience in banking, where I handled customer service, account openings, daily transactions, MIS reporting, and cluster coordination. I’m also skilled in software development and know Java, Python, JavaScript, React, Node.js, MongoDB, and SQL. I can work in both banking and software roles.

Overview

years of professional experience

Work History

Customer Experience Executive

HDFC Bank

08.2024 - Current

Handled customer queries, account openings, and transactions.
Prepared MIS reports and supported cluster coordination.
Verified KYC documents and maintained service quality.
Helped improve customer satisfaction through timely support.ndards.

HR Executive

Efficace Solutions

05.2023 - 04.2024

Managed the full recruitment cycle, including sourcing, screening, interviewing, and onboarding candidates.
Coordinated with hiring managers to understand job requirements and find suitable candidates.

Education

BCA - Computer Applications Development

Acharya Institute of Management And Science

BANGALORE

11.2022

Skills

Technical Skills:
Programming Languages: Java, Python, JavaScript
Web Development: Reactjs, Nodejs, Expressjs, HTML, CSS, Bootstrap
Database Management: MongoDB, SQL
Version Control: Git, GitHub
Web Services: REST APIs

Banking & Operations:
Customer Service: Account opening, KYC, customer queries resolution
Operations: Transaction handling, branch operations
MIS Reporting: Data analysis, performance tracking, and reporting
Cluster Coordination: Coordination between teams for smooth operations

Websites

Projects

Wanderlust, HTML5, CSS3, JavaScript, Node.js, Express.js, MongoDB, EJS, Bootstrap, jQuery, AJAX, MVC Framework, REST APIs, A full-stack web app enabling users to explore hotels globally. Features include hotel listings, search/filter, user authentication, and booking integration. Uses MVC architecture and AJAX for smooth user experience. To-Do List Application, Java, SQL, 02/01/24, Designed and implemented a robust core Java application for personal task management. Integrated SQL for data persistence.

Personal Information

Date of Birth: 24/02/2001

Timeline