Kiran N S
Bangalore
Summary
I have experience in banking, where I handled customer service, account openings, daily transactions, MIS reporting, and cluster coordination. I’m also skilled in software development and know Java, Python, JavaScript, React, Node.js, MongoDB, and SQL. I can work in both banking and software roles.
Overview
2
2
years of professional experience
Work History
Customer Experience Executive
HDFC Bank
08.2024 - Current
- Handled customer queries, account openings, and transactions.
- Prepared MIS reports and supported cluster coordination.
- Verified KYC documents and maintained service quality.
- Helped improve customer satisfaction through timely support.ndards.
HR Executive
Efficace Solutions
05.2023 - 04.2024
- Managed the full recruitment cycle, including sourcing, screening, interviewing, and onboarding candidates.
- Coordinated with hiring managers to understand job requirements and find suitable candidates.
Education
BCA - Computer Applications Development
Acharya Institute of Management And Science
BANGALORE11.2022
Skills
- Technical Skills:
Programming Languages: Java, Python, JavaScript
Web Development: Reactjs, Nodejs, Expressjs, HTML, CSS, Bootstrap
Database Management: MongoDB, SQL
Version Control: Git, GitHub
Web Services: REST APIs
- Banking & Operations:
Customer Service: Account opening, KYC, customer queries resolution
Operations: Transaction handling, branch operations
MIS Reporting: Data analysis, performance tracking, and reporting
Cluster Coordination: Coordination between teams for smooth operations
Projects
Wanderlust, HTML5, CSS3, JavaScript, Node.js, Express.js, MongoDB, EJS, Bootstrap, jQuery, AJAX, MVC Framework, REST APIs, A full-stack web app enabling users to explore hotels globally. Features include hotel listings, search/filter, user authentication, and booking integration. Uses MVC architecture and AJAX for smooth user experience. To-Do List Application, Java, SQL, 02/01/24, Designed and implemented a robust core Java application for personal task management. Integrated SQL for data persistence.
Personal Information
Date of Birth: 24/02/2001
Timeline
Customer Experience Executive
HDFC Bank
08.2024 - Current
HR Executive
Efficace Solutions
05.2023 - 04.2024
BCA - Computer Applications Development
Acharya Institute of Management And Science
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