Kiran Patil
Nashik
Summary
Dynamic professional with 6+ years of experience in Telecom & Fintech industry with exposure in channel sales, customer service, portfolio management, team management.
Overview
9
9
years of professional experience
Work History
Territory Sales Manager
Phone Pe India Pvt Ltd
Nashik
09.2023 - Current
- Developed and implemented sales plans to achieve regional goals.
- Conducted market research to identify new business opportunities within the territory.
- Monitored competitors' activities, pricing, and promotions in the terriotary.
- Prepared weekly and monthly reports on sales performance against targets.
- Team Hiring & Team Training
- Market Visits with team & Bottom executives
- Service issues handling
- Lending sales & services
- Smart Speaker sales & services
TERRITORY SALES MANAGER
BHARTI AIRTEL LTD
Nashik
06.2022 - 09.2023
- Handling 35+ Manpower for Nashik city territory, Broadband sales & services, Channel partner relations, Work on the DRR and achieve more profitability,
- End to end relationship management with team & 500+ customers, Team training & Team Grooming.
- Broadband business sales & services through local cable operator / Channel partners
- Managing Territory & Team building
RETAIL STORE MANAGER
BHARTI AIRTEL LTD
Nashik
11.2020 - 05.2022
- Handling COCO store in NASHIK, Airtel payment bank account opening, Working on the DRR and achieve more profitability, End to end relationship management with over 100+ corporate customers, Pitching existing customers with new plan & product portfolios to extract more business.
NGS STORE MANAGER
BHARTI AIRTEL LTD
Nashik
06.2019 - 11.2020
- Managing Nashik's 1st digital store operation, Achieve 100% target with 70%- 80% MNP, Responsible for customer service delivery within TAT by coordinating with various departments within the organizations.
AES STORE MANAGER
BHARTI AIRTEL LIMITED
PCMC
09.2018 - 06.2019
- Promoted from CRO to AES B2B store manager, Multiple store handling in IT parks of Pune PCMS, Responsible for achieving stores sales & service target.
CRO (Customer relationship officer)
BHARTI AIRTEL LIMITED
Pune
03.2016 - 09.2018
- Managing customer service operations for rendering and achieving quality services, Providing first line customer support by answering queries and resolving their issue.
Data entry operator
BHARTI AIRTEL LIMITED
Nashik
10.2015 - 03.2016
- Data entry for prepaid postpaid and corporate acquisitions, Maintaining store data and compliances.
Education
M.B.A - Marketing
01.2017
Skills
- Maximizing profitability
- Relationship building and management
- Team leadership and coaching
- Goals and performance
- Store displays
- Sales expertise
- Operations
- Customer Response
- Team Building
- Staff Management
- Staff training and development
- Merchandising
Accomplishments
- Coffee with CEO (MAH Top sales award - Airtel)
- Best Broadband sales (Q-WInner)
Timeline
Territory Sales Manager
Phone Pe India Pvt Ltd
09.2023 - Current
TERRITORY SALES MANAGER
BHARTI AIRTEL LTD
06.2022 - 09.2023
RETAIL STORE MANAGER
BHARTI AIRTEL LTD
11.2020 - 05.2022
NGS STORE MANAGER
BHARTI AIRTEL LTD
06.2019 - 11.2020
AES STORE MANAGER
BHARTI AIRTEL LIMITED
09.2018 - 06.2019
CRO (Customer relationship officer)
BHARTI AIRTEL LIMITED
03.2016 - 09.2018
Data entry operator
BHARTI AIRTEL LIMITED
10.2015 - 03.2016
M.B.A - Marketing
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