KIRAN R
BENGALURU
Summary
Over 8 years of proven experience in Quality Assurance and Quality Control across various domains including customer satisfaction, process improvement, and new product development.Strong foundation in implementing and maintaining Management Systems like ISO 9001:2000 and IATF 16949 in a reputable organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LEAD CUSTOMER QUALITY
KK WIND SOLUTIONS INDIA PVT LTD
BENGALURU
02.2023 - Current
- Coordinate and facilitate customer visits and audits with the local plant quality team.
- Uphold compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety Management) standards
- Manage and promptly address all customer inquiries professionally.
- Lead the Advanced Product Quality Planning (APQP) process for new product launches.
- Serve as an internal and external specialist for APQP4WIND tools and processes (industry-specific quality management system).
- Continuously refine the company's project model and APQP4WIND tools.
- Provide training and guidance on APQP4WIND to internal and external stakeholders.
- Participate in key project reviews (Gate Reviews) to ensure quality.
- Analyze major customer concerns using the 8D Report (a problem-solving methodology) and implement solutions.
- Continuously identify areas for improvement by proactively collecting and analyzing data.
- Propose and implement improvements based on data and customer feedback.
- Collaborate on cross-functional teams to drive improvement projects.
- Regularly communicate QHSE performance data to both the customer and internal teams.
- Track progress towards QHSE goals and ensure deadlines are achieved
SENIOR ENGINEER-QUALITY ASSURANCE
NDR AUTO COMPONENTS INDIA PVT LTD
BENGALURU
05.2021 - 02.2023
- Spearheaded Quality Assurance department overseeing Incoming, In-Process, Development, and Customer handling for Frames
- Selected, validated, and approved machines for MIG welding, Projection, Spot welding, and Robots.
- Prepared PPAP, Sample inspection reports, PIS, and SPC reports.
- Developed QA related documents from commodity receiving to customer documentation
- Conducted visits to customers for sample approval and understanding of requirements
- Implemented root cause analysis using QC tools for in-house issues
- Conducted process and product audits, layered process audits, and critical process audits as per plan
- Conducted supplier audits for supplier selection
- Developed systems in alignment with Toyota and MSIL requirements
- Generated weekly and monthly reports on Cost of Poor Quality (COPQ).
- Provided support to stakeholders to meet MSIL expectations.
CQE & QC ENGINEER
DENSO INTERNAL INDIA PVT LTD
BENGALURU
05.2019 - 05.2021
- Oversaw "Zero" Kilometers Claim activities and implemented corrective actions for TKML.
- Conducted Genba visits for TKML return complaints and performed detailed analysis
- Shared failure reports with Manufacturing plants and provided detailed explanations to Higher management.
- Cultivated strong relationships with customers through logical and technical explanations to ensure satisfaction
- Developed Roadmap and guided manufacturing plants to achieve Zero PPPM at TKML.
- Evaluated and implemented Change point management at customer sites without any failures.
- Conducted HVPT & LVPT Audits for TKML,Honda 2W
- Monitored Quality status of IGC & OGC's for TKML products
- Generated past failure reports and conducted audits at manufacturing plants to assess effectiveness of actions taken
- Compiled improvement activities carried out at manufacturing plants and communicated them to TKML
- Supported all stakeholders in meeting TKML expectations in terms of Quality.
EXECUTEIVE-QUALITY ASSURANCE
IFB AUTOMOTIVE INDIA PVT LIMITED
BENGALURU
11.2015 - 05.2019
- Conducted analysis of in-process rejections and initiated corrective actions
- Implemented Poke Yoke and KAIZEN improvements to enhance quality processes
- Prepared monthly plant quality performance reports
- Managed customer quality for seat sliders, recliners, frames, and latches for key OEMs TKML and MSIL.
- Analyzed and implemented actions for customer concerns, including preparing and submitting 8D reports
- Conducted SPC analysis and monitoring
- Led process, product, and internal quality audits
- Collaborated with suppliers and SQA to resolve part level issues
- Acted as overall customer account representative for MSIL.
- Work Experience
- Served as a Simultaneous Development Team (SDT) member for new product development as a quality engineer
- Coordinated customer PTR & PSW submissions
- Played a key role in FMEA, control plan, PPAP preparation, and fixture concept design review
- Prepared and managed PPAP for customer approval
- Ensured welding quality control and testing met MSIL standard requirements
- Conducted weld cut section tests and sample preparations for customer submissions
- Led daily morning quality review meetings with the Cross-Functional Team (CFT)
- Participated in cross-functional team activities for finalizing line setup, automation of processes, and procurement of machines, gauges, and test equipment
- Conducted chisel tests and carbon impression tests for welding quality checks
Education
Bachelor of Engineering - Mechanical Engineering
UBDT COLLEGE OF ENGINEERING
DAVANGERE09-2015
Skills
- Quality Management Systems
- PPAP Documentation
- Core tools knowledge
- SOP development
- Knowledge of auditing systems
- Quantitative Analysis
- Root Cause Analysis
- Visual management
- Process Mapping
- Failure Investigation and Analysis
- Process Validation
- Continuous Improvement
- Documentation Review
- Change Management
- Inspection Processes
- Customer relationship building
- Project requirement evaluation
- Team Collaboration
- Team Leadership
Affiliations
- Exploring distant lands
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Every kind of sport
Accomplishments
Project YFG:
- Established robust quality systems based on Toyota's methodologies for the greenfield YFG program.
- Flawlessly achieved all customer milestones throughout the YFG program launch, with zero defects.
Overall Quality Excellence:
- Secured "Zero PPM" (Parts Per Million) awards in FY'19 and FY'20 for all DENSO India plants supplying to Toyota, signifying exceptional quality.
- Spearheaded efforts that led all DENSO India plants to attain high quality scores in Toyota Kirloskar Motor's (TKM) evaluations, resulting in a "Global Quality Award" win for FY 2020.
Customer Satisfaction:
- Significantly reduced customer rejections from Lear Corporation by 83% (from 2560 PPM to 440 PPM) between April 2016 and March 2018 through process improvements and error-proofing (Poke Yokes).
- Achieved zero customer complaints for Lear's Xylo automotive parts from June 2016 to January 2017.
Project Management and Quality Standards:
- Established a new welding quality testing lab at IFB, ensuring adherence to Toyota's stringent standards.
- Seamlessly managed the transition of all quality documentation processes during manufacturing location changes for MSIL, Lear, and Renault-Nissan projects at IFB.
Certification
CERTIFICATION MONTH :08/2020
IATF 16949:2016 INTERNAL AUDITOR
QUALITY EXCELLLENCE COMMITTE-MACE
CERTIFICATE NO: IA-2776
Languages
KANNADA
First Language
English
Proficient (C2)
C2
Hindi
Elementary (A2)
A2
TAMIL
Beginner (A1)
A1
References
References available upon request.
Timeline
LEAD CUSTOMER QUALITY
KK WIND SOLUTIONS INDIA PVT LTD
02.2023 - Current
SENIOR ENGINEER-QUALITY ASSURANCE
NDR AUTO COMPONENTS INDIA PVT LTD
05.2021 - 02.2023
CQE & QC ENGINEER
DENSO INTERNAL INDIA PVT LTD
05.2019 - 05.2021
EXECUTEIVE-QUALITY ASSURANCE
IFB AUTOMOTIVE INDIA PVT LIMITED
11.2015 - 05.2019
Bachelor of Engineering - Mechanical Engineering
UBDT COLLEGE OF ENGINEERING
CERTIFICATION MONTH :08/2020
IATF 16949:2016 INTERNAL AUDITOR
QUALITY EXCELLLENCE COMMITTE-MACE
CERTIFICATE NO: IA-2776
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