KIRAN R
HR GENERALIST
Summary
Adept at performance analysis and fostering client relationships, I enhanced process efficiency and customer loyalty at IDA Automation. Leveraging financial acumen and exceptional communication skills, I drove significant improvements in production and client service, demonstrating a proven track record of results beyond expectations.
Overview
3
3
years of professional experience
Work History
Group A (accounts Department)
Diamond Hatcheries
09.2023 - Current
Process Lead
IDA Automation
07.2022 - 02.2023
- Conducted root cause analysis, facilitating prompt resolutions to production-related issues or bottlenecks.
- Mentored junior team members, providing guidance on best practices and contributing to their professional development.
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
Client Service Executive
CFirst Background Checks
08.2021 - 07.2022
- Ensured timely execution of client requests by coordinating effectively with internal departments and external partners.
- Developed strong relationships with key clients, fostering trust and loyalty.
- Managed a diverse portfolio of accounts, ensuring top-notch customer service and support.
- Developed and maintained existing client relationship and developed new client relationships.
Education
Bachelor of Arts - HEP
GITAM
Dodballapura 04.2001 -
Skills
- Performance Analysis
- Financial Acumen
- Product and service knowledge
- Verbal and written communication
Languages
Kannada
Advanced (C1)
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Beginner (A1)
Reading Novels , Badminton, swimming
I love Reading novels like Fantasy, Detective and Mythical.
I often play Badminton with my friends.
Swimming is a Passion for me
Timeline
Group A (accounts Department)
Diamond Hatcheries
09.2023 - Current
Process Lead
IDA Automation
07.2022 - 02.2023
Client Service Executive
CFirst Background Checks
08.2021 - 07.2022
Bachelor of Arts - HEP
GITAM
04.2001 -
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