KIRAN RAJ V
Summary
Specialized in technical sales and support, order management, customer service a of various test equipment, software and hardware in Electronic Industry including PCB. 13 years of experience in electronic industry around globe with an objective of growing with company by improving business with adopting current trends and skill sets with an attitude of eager to learn.
Overview
13
13
years of professional experience
Work History
12.2015 - Current
- Handled on Pre-Post Sales:
- Software- Signal Integrity ; Stackup; Impedance Calculator, Signal Integrity tools, PCB, PCBA, CAM, Components, Automation equipment, wet process equipment, CNC Drill and Rout Machine, AOI, Direct Imaging System, Photo Plotter, ML Press, Medical equipment, PCB Raw materials- Laminates(Copper Clad Laminates, Prepreg), Solder Mask, Dry Film Photo Resist, Cushion pad for ML Press
- Business Activities:
- Product Introduction, Product awareness, New product development for Company portfolio, Vendor management, Principal/Partner Management, Customer/Business Visit, Expo participation, Technical Presentation both onsite and offsite- through Web Source, Technical Training, Bids Preparation both Technical and commercial, Compliance and Deviation statement Preparation, Tendering, E-Tendering for Govt organization, Quotation preparation with costing and terms framing for case to case basis, Cost history template based on the bidding experience to understand L1 strategy, Sales forecast, Sales and service updates on Salesforce- CRM tool
- Roles and responsibilities at current company Polar instruments, -Pre-Post Sales & Support, Roles and responsibilities as an Asst
- Manager Sales and support engineer
- Product Demonstration, presentation, business visits, technical meetings
- Tender preparation, analysis, compliance, submission both Manual and E- Tendering
- RFP, RFP analysis, compliance to RFP
- Offering suitable product solution as per the RFP
- RFP analysis, finding deviations contact with solution provider to fix the RFP compliance
- Bid Preparation, cost analysis, Quotation preparation, tender- e-tender process
- Close communication with internal team, customer as well as principal/stake holder on complete RFP bid Proposals
- Software Sales and application support-Signal Integrity software, Stackup – Impedance calculation software, CAM software for PCB.
Copper, PCB and PCB Design Sales Account Manager
Rolls, Wuerth Elektronik, South Indian
Bangalore
06.2015 - 12.2015
- Responsible for, Cladded Laminates (CCL) and Prepregs Sales and support
- Responsible for sales and support of various electronics products - demonstration and evaluation during the pre-sales support in India
- Pre, direct and post sales activities for various product lines available in company portfolio in other markets in ASIA region e.g
- Philippines, Thailand, Vietnam etc
- Coordination with Indian, Global stakeholders to have better cost analysis
- Product Marketing, Project Planning, Customer visits, technical presentation, Expo Participation, Technical support for hardware and software
- Market analysis, product Portfolio Management, Expo Participation, Product Awareness
- Competition study, analysis, unique feature identification to promote the product
- Forecast preparation and meetings with Management based on Market analysis and Competition study
- Green Field Project handling- complete project proposals for new entrepreneurs in PCB industry
- Govt Bid Preparation, Tender Preparation, Compliance statement preparation
- History / track creation based on the RFQ win/lost with reference to competition
- New Product add up for company portfolio based on the trending enquires from Customer
- Create product demand forecast with reference to market demand, Create Pricing strategy, offer generation
- Customer Data base update, PO- Quote management in Salesforce ERP
- Post Sales Activity, PO Execution as per term to ensure on time delivery, service team co-ordination to complete I&S followed by Payment collection as well on time warranty support to give best support to customer
- Complete sales, marketing and technical support on Polar electronic Products reporting directly to Director
- Manage service & support activities of Polar products in the India and extend support in Asia Pacific region as and when required
- To operate and manage the Polar India Service & Calibration Center (PISCC) at Bengaluru, India
- Monthly Business review Meetings, for casting, budget planning
- Customer relation ship, customer visits for both sales and support across India and Asian region
- SERVICE SUPPORT, Service support for Polar Products as well as Non-Polar products
- Train clients on Polar software (Singal Integrity, Speedstack PCB- Impedance Calculation) and UCAMCO Software
- License activations, renewals, License / software trouble shooting, bugs reporting, software updating followed by providing training on updated features to clients
- Installation support for various hardware in PCB fab equipment like, Direct Imaging system, Plotter, Wet Process equipment, Inner layer Registration system, ML press
- Guiding service team on support for both hardware and software
- Calibration of ESD equipment, Controlled Impedance Test System
- Installation and Training on Polar Products like, Impedance measurement system, Polar Software, IST Reliability Test equipment
- Evaluation support for various Raw material for PCB
- Warranty time technical support and AMC generation for after warranty support
- Service Contract /AMC renewal and activation
- Area divisional manager on PCB Design and PCB Sales
- Finding New PCB Buyers, customer visits
- Visiting New clients and making them to understand PCB capability
- Giving Presentation on Company portfolio
- Communicating to Internal sales, Purchase and management based on customer requirement to won the orders
- RFQ analysis, Quote Preparation, cost estimation
- Preparing sales forecast, Target achieving analysis, Sourcing, Tender preparation
- Rolls and
PCB Sales Account Manager & Technical
Prism circuitronics
Mumbai
08.2014 - 05.2015
- Support to PCB Fab equipment
- Interacting with New Customers-PCB Designers- Semiconductor industries etc.
- Bringing new business
- Explaining PCB-manufacturing Capability, company profile to new customers
- Preparing Quote with respect to Gerber provided by customer and checklist provided by our CAM Engineer
- Attending breakdown as and when required, machines like AOI, Inner layer registration system, CITS, Press breakdowns at factory
- Resolving delivery issues, Payment follow up after sales
- Adding new customer list to company customer data base for the company
- After design analysis interacting with customer if changes in design is required
- Attending Expos, visiting the PCB buyers stalls to approach for new customers
- Searching for new tenders in Govt customers
- Sharing our capability chart to Govt customers participate in qualification process
- Recommending to add new tech if more requirement on new Process like if Flex PCB requirement, lesser line width, blind-burried via requirement
- Preparing daily Sales report and future expectations
- Involving in Purchase: finding best source for machineries, spare parts, matearil requirements, collecting quotes, negotiating with vendors to get best products with best price.
SCBISPL
12.2011 - 07.2014
- Joined as a fresher
- Raw Material business promotion (Laminates, photo films, DFPR films, Al Entry backup sheet, Solder Mask ink etc.,)
- Searching New PCB Fabricator and PCB assembler, approaching for new machine business
- Updating the new customers in the database for company’s future business
- Searching for new tender to obtain govt related business
- Tender document preparation technical as well as commercial
- Visiting to customer places to promote our products
- Interacting with principles- technical as well as commercial to maintain and obtain good business relationship
- Giving technical support to customer for future business
- Service support for AOI, Plotter, Press, Inner Layer registration system, DI etc
- Giving Technical Presentation on various products
- Analyzing the PCB business to create company’s own market
- Solving technical problem related to machine
- Interacting with customer for technical and commercial related issue
- Machineries or Products handled at Electronic/ Electrical Industry with Sales and Service Knowledge:
- Controlled Impedance Test System: Polar Products
- Software: Speed stack PCB- Impedance Calculator
- Test Equipment Like IST- Reliability test
- All kind of Wet Process Equipment for PCB fabrication with Automation
- AOI, ML PRESS, Plotter Etc.
- Direct Imaging System, installation, sales and support
- PCB- Printed Circuit Board
- PCB Laminates, Photo films, Al Entry Sheet, DFPR sheets, PISM Resist etc.
Education
B.E - E.C.E
SHIRDI SAI ENGG.
COLLEGE
V. T. U
01.2011
P.U.C -
V.E.T. MANANDI
PU COLLEGE
Karnataka PU Board
01.2007
S.S.L.C -
Karnataka S.S.L.C Board
01.2005
Skills
- Product Introductions equipment as well software, Technical Demonstration/ Presentation, OEM Sales/ Principal and customer management, Multi-tasking, Application support, Business Development, Pre-Sales, Post Sales, Procurement, Service, Market Analysis, Vendor Management, PCB Stackup, PCB Process, PCB fab equipment /software sales and service Tendering, E-Tendering, Pre Bid Meetings, Bid analysis, Customer Relationship, Service Management, Bid and Management, Quotation and Cost Estimation, Negotiation, Supply Chain management, Technical Content writing, Documentations
- Educational Background:
- Technical Skills:
- PCB-Process, PCB-Spec analyst, PCB equipment selection and fit to process
- PCB – Stack up Preparation and SI analysis- Polar Tool
- Tendering, e-tendering, quote & techno commercial bid preparation, RFQ analysis
- Reliability: IST test for PCB
- PCB/PCB Manufacturing Equipment Installation, Training & servicing
- Testing: Calibration of ESD Maintained equipment, Hardware testing
- PCB Software: UCAMX, Integrator - installation and training
- Web and client Software- Installation, training and support
- Product Validation Test, performance test, Reliability test, Failure analysis
- MS Word, Excel, Power Point
- Salesforce: CRM
Accomplishments
- Internal ERP
- Achievements:
- TUC Copper Cladded Laminates and Prepregs introduction to India, won volume orders
- Won 3rd prize in state level paper presentation conducted at SSIT, Tumkur
- Handled & Received High Value orders at Polar Instruments India Pvt Ltd
- 5 Years’ Service Award at Polar Instruments India Pvt Ltd
- Certificate of Appreciation for dedicated service support during Covid-19
- Countries Visited:
- Singapore from Dec-2015 to Nov 2016 @ Polar Instruments
- China- Shenzhen Product training
- Vietnam Sales visit
- Bangkok: Company Conference
- Macau: Company Conference
- US: Yet to visit, visa available B1/B2
- Languages:
- English:
- Speak, Read, Write
- Hindi:
- Speak, Read, write
- Kannada:
- Speak, Read, Write
- Personal Information:
- DOB 07-1987
- Marital Status
- Married
- Blood Group
- A+ve
- Likes
- Cricket, Watching TV, Travelling
- Address
- J.P Nagar 6th Phase
- Bangalore-560078
Additional Information
- License Handling: , Annual License, Floating License, Nodelocked License, Global WAN, Country WAN License, as per Purchase and terms for both software and hardware. License activations, renewals
Timeline
12.2015 - Current
Copper, PCB and PCB Design Sales Account Manager
Rolls, Wuerth Elektronik, South Indian
06.2015 - 12.2015
PCB Sales Account Manager & Technical
Prism circuitronics
08.2014 - 05.2015
SCBISPL
12.2011 - 07.2014
B.E - E.C.E
SHIRDI SAI ENGG.
COLLEGE
V. T. U
P.U.C -
V.E.T. MANANDI
PU COLLEGE
Karnataka PU Board
S.S.L.C -
Karnataka S.S.L.C Board
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