Summary
Overview
Work History
Education
Skills
Certification
Birthplace
Personal Information
Languages
Hobbies and Interests
Languages
Websites
Timeline
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KIRAN S

bangalore

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader

PICO EXPRESS
BANGALORE
02.2024 - Current
  • Ensured compliance with applicable laws, regulations, policies, and procedures pertaining to financial operations.
  • Prepared bank deposits in accordance with established procedures.
  • Processed incoming payments, including checks and electronic fund transfers.
  • Resolved customer inquiries related to payments, refunds, and other financial matters.
  • Ensured compliance with safety regulations in the handling of goods.
  • Created reports on shipment progress, order status, customer satisfaction.

Shift in Charge

VALUEPRO INTERNATINAL PRIVET LIMITED (FLIPKART VENDOR)
BANGALORE
08.2023 - 02.2024
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Verified identity documents when required for certain types of transactions.
  • Tracked shipments to ensure on-time deliveries while minimizing transit costs.
  • Planned transportation routes for domestic supply
  • Oversaw warehouse operations including receiving, storage, shipping, receiving functions.

Cashier

Reliance retail Pvt Ltd
BANGALORE
03.2018 - 07.2023
  • Resolved customer complaints professionally in accordance with company policy.
  • Working in SAP R3 and SAP417
  • SAP CRM to raise the customer complaints
  • Maintain SLA: Service level agreement on time preferences
  • cash handling with team and CMS
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Bachelor of commerce -

V V Puram Collage
06.2024

Skills

  • Cash Handling
  • Work Planning
  • Mentoring
  • Complaint resolution
  • Documentation And Reporting
  • Quick learner
  • Work smarter based on efficiency

Certification

  • Support star of the month, 2019 - 2022
  • Certified from EC-COUNCIL, 02/2018
  • CSCU certified from EC-COUNCIL
  • IT Fundamentals [A+] certified
  • N+ certified from COMPTIA
  • Red Hat Cloud Essential from COMPTIA

Birthplace

BHADARAVATHI

Personal Information

  • Date of Birth: 07/18/97
  • Gender: Male

Languages

  • Kannada
  • English
  • Hindi
  • Tamil

Hobbies and Interests

  • Listening music
  • Photography
  • Local meetups
  • travailing to hills station

Languages

kannada
First Language
English
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Hindi
Elementary (A2)
A2

Websites

Timeline

Team Leader

PICO EXPRESS
02.2024 - Current

Shift in Charge

VALUEPRO INTERNATINAL PRIVET LIMITED (FLIPKART VENDOR)
08.2023 - 02.2024

Cashier

Reliance retail Pvt Ltd
03.2018 - 07.2023

Bachelor of commerce -

V V Puram Collage

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KIRAN S