Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
KIRAN S

KIRAN S

Bangalore

Summary

Results-driven Floor Manager with expertise in staff supervision, inventory control, and guest relations. Proven track record in enhancing service quality and driving sales through effective upselling techniques.

Overview

8
8
years of professional experience

Work History

Floor Manager

OLDMILL BREWING CO.
CHITRADURGA
12.2024 - Current
  • Supervised daily front-of-house operations, ensuring smooth service flow and guest satisfaction.
  • Managed staff scheduling, attendance, and performance to meet operational demands.
  • Oversaw opening and closing procedures, ensuring adherence to company SOPs.
  • Monitored inventory levels of beverages, food, and supplies; coordinated with vendors for timely replenishment.
  • Handled guest inquiries, complaints, and feedback with professionalism to maintain brand reputation.
  • Implemented sales strategies, including buffet promotions and upselling techniques, to achieve revenue targets.
  • Ensured compliance with hygiene, safety, and licensing regulations.
  • Coordinated with kitchen and bar teams for efficient order execution and special event management.
  • Trained and mentored team members to improve service quality and operational efficiency.
  • Prepared daily operational and sales reports for management review.

Senior Captain

IRONHILL BREWERY
Bangalore
03.2021 - 12.2024
  • Supervised service operations and coordinated staff for smooth guest experiences.
  • Managed table seating, orders, and coordination with kitchen/bar teams.
  • Trained and guided staff on service standards and upselling.
  • Handled guest queries, complaints, and special requests professionally.
  • Ensured hygiene, safety, and quality standards were maintained.

Trainee Steward

YELLOW SUBMARINE
Bangalore
01.2019 - 02.2020
  • Assisted in serving food and beverages to guests.
  • Maintained cleanliness and hygiene of service areas.
  • Set up tables and buffet counters as per standards.
  • Supported senior staff in daily service operations.
  • Provided courteous and prompt guest service.

Food Runner

HOTEL SURYA
Bangalore
02.2018 - 02.2019
  • Delivered food orders from kitchen to guests promptly and accurately.
  • Assisted in setting up and clearing tables.
  • Ensured food presentation met quality standards before serving.
  • Coordinated between kitchen staff and servers for smooth service.
  • Maintained cleanliness and hygiene in service areas.

Education

Hotel Management

CHENNAI AMIRTHA COLLEGE
CHENNAI,TAMILNADU
03-2018

Associate of Science -

MAHESH PU COLLEGE
CHITRADURGA,KARNATAKA
02-2016

ASSUMPTION ENGLISH HIGH SCHOOL
HIRIYUR,KARNATAKA
01-2014

Skills

  • Staff supervision & team leadership
  • Customer service & guest relations
  • Sales promotion & upselling techniques
  • Inventory control & stock management
  • Conflict resolution & complaint handling
  • Time management & multitasking
  • Opening & closing procedures
  • Coordination between kitchen, bar, and service teams
  • Training & mentoring staff
  • Compliance with hygiene and safety standards

Accomplishments

  • EMPLOYEE OF THE MONTH IRONHILL BREWERY

Languages

KANNADA
First Language
Tamil
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
English
Advanced (C1)
C1

Timeline

Floor Manager

OLDMILL BREWING CO.
12.2024 - Current

Senior Captain

IRONHILL BREWERY
03.2021 - 12.2024

Trainee Steward

YELLOW SUBMARINE
01.2019 - 02.2020

Food Runner

HOTEL SURYA
02.2018 - 02.2019

Hotel Management

CHENNAI AMIRTHA COLLEGE

Associate of Science -

MAHESH PU COLLEGE

ASSUMPTION ENGLISH HIGH SCHOOL

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