An enthusiastic, adaptive, and fast-learning person with a broad and acute interest in the field of OfficeAdministration, Finance and Marketing and particularly enjoys solving new challenges using newdifferent techniques to achieve organisational goals and personal goals. Ensures a challenging, supportive,and achievement-focused environment to motivate and develop Marketing Finance team.CORE PROFICIENCES AREA OF EXPERTISEOffice Administration MarketingStaff Supervision Reporting skillsProject Management Problem solving skillsProcurement & Negotiation Management Influencing & LeadingTraining & Development Negotiation skillsCustomer Service Communication
Overview
14
14
years of professional experience
1
1
Language
Work History
BUSINESS MANAGER
XTRACTECO PRIVTAE LIMITED
02.2020 - Current
Project Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and he
Established complete company infrastructure, furniture and office set up through proper procurement process
Prepare bill of quantity and compare the rates for final order
Engage in high level of negotiation in order to release work/ purchase order to the selected vendor
Work with cross functional teams to manage and present monthly, quarterly, and annual metrics and analysis on marketing and sales performance management Serves as Operations head for the Project Management Support Services & Strategic/Process
Management Workgroups Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance
Prepared annual budgets with controls to prevent overages
Spearheaded department training to enhance employee performance and boost employee productivity
Built and reviewed master service agreements to simplify and streamline contract negotiation process
Evaluated suppliers to maintain cost controls and improve operations
Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities
Led improvement initiatives to advance operational efficiencies and increase revenue.
Communicated with customers and vendors positively with pa
MANAGER
FINTECH SOLUTIONS
05.2019 - 11.2019
Handled digital marketplace for Peer-to-Peer personal loans with a vision to simplify both thelending and borrowing process for the customers
Keeping the vision in mind, created a product for customers to lend with risk optimized returnsand borrow loans to fulfill their requirements from their homes
Find potential customers for business to bank & handled DSA, B2B & B2C
Presented the company to various investors and intended to showcase the company's products,technology, and team to the investors for investments in large scale.
TEAM LEADER
PAYTM PVT.LTD
01.2016 - 04.2018
Grow Distribution and Market share in the assigned area of operations
Visibility Accountability through Extensive QR deployment and Collateral Placement
Identify and recruit the sales team to align and drive business in the market
Create an inspiring team environment with an open communication culture
Set clear team goals & Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics & Motivate team members
Discover training needs and provide training
Onboarded channels partners for saving account @paytm
Handled key accounts B2B.
SALES AND OPERATIONS
ALTECH INDUSTRIES PVT LTD
01.2010 - 01.2016
FEDERAL MOGHUL, ITC, BOSCH, AMAR RAJA INDUSTRIES ETC
Setting up an appointment with the clients to discuss about their requirements and to provide end to end solutions to increase their efficiency in the production line
Have conducted presentations to explain how we can help our clients to achieve their targets by providing smart and efficient solutions based on the requirements
Was handling a team of executives to generate leads through our data base, following up with the team to ensure they collect the documents etc and make sure the tasks has been completed which is assigned for them
Co-ordinating with different departments to ensure that the process is smooth and streamlined for better efficiency
Was the only point of contact right from setting up an appointment to closing the deal by gaining client's confidence so that we could maintain a healthy relationship which in turn helps to generate more revenue
Generating reports on a timely manner with regards to Operations, conducting weekly meetings and having discussions related to productivity, sales etc
Acted as a bridge between the client, products that we design and the company
CUSTOMER SERVICE EXECUTIVE
IBM INDIA PVT. LTD
01.2009 - 01.2010
Answering detailed product and service questions
Identifying and fulfilling customer needs to achieve satisfaction
Handled complaints, providing appropriate solutions and alternatives
Keeping records of customer interactions, processing customer accounts and filing documents
Assisted the sales team for incoming requests for new services.
A-Class Fitter, Millwright at DAMUS LIMITED,SIS LIMITED,TRINWELD, D. Rampersad and Company Limited and other contractorsA-Class Fitter, Millwright at DAMUS LIMITED,SIS LIMITED,TRINWELD, D. Rampersad and Company Limited and other contractors
Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)