KIRAN SUBBA
Sales Coordinator
Bengaluru,Karnataka
Summary
16+ years working experiences and as a Retail Sales Coordinating and marketing professional with 4+ years of experience in developing and executing successful campaigns to boost brand awareness and target customer demographics. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
3
3
Languages
9
9
years of post-secondary education
Work History
Retail Sales Coordinator
CHOICE FURNTECH LLP
08.2020 - Current
- Analyzed sales data to identify opportunities for improvement in product selection and pricing strategies.
- Developed long-term client relationships by providing exceptional follow-up services.
- Coordinated staff schedules to ensure optimal coverage during peak shopping hours.
- Streamlined inventory management processes, resulting in reduced overstock and waste.
- Boosted sales performance by implementing effective visual merchandising strategies.
- Maintained a clean, attractive store environment that facilitated positive customer experiences.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Contacting with Builders, Architects, Interior Designers and Buyers for the increasing the sales.
Sales Floor Manager
Twenty First Century (Stellar Furniture & Lifestyle)
05.2018 - 07.2020
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
Senior Sales Associate
Dash Square Luxury Furniture
11.2016 - 02.2018
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Generated sales leads and cold called potential customers.
- Kept detailed track of sales and customer information in company system.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Sales Associate
EVOK Furniture By Hindware Group
09.2013 - 10.2016
- Greeted with smiling to each customers and asked comfortably them requirements
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sr. Front Desk Officer
HOTEL CHECKINN
12.2009 - 08.2013
- Streamlined check-in and check-out processes for a smoother guest experience.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
- Increased repeat business by providing exceptional service and promptly handling guest feedback.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Prioritized safety protocols by enforcing security measures at all entrance points.
- Ensured data accuracy through regular audits of guest profiles.
- Established strong rapport with returning guests while building new connections with first-time visitors.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
- Coordinated with sales department to identify potential leads from incoming inquiries.
- Kept accounts in balance and ran daily reports to verify totals.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Front Desk Assistant
Hotel Royale Senate
05.2007 - 11.2009
- Greetings to clients and offering water, tea and coffee and comfortably ask questioning and politely answer the same.
- Answered customer telephone calls promptly and appropriately handled needs.
- Collected room deposits, fees, and payments and properly doing checking & checkout.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained clean and organized front desk areas to uphold polished company image.
- Ensured accurate billing procedures by diligently reviewing charges, processing payments, and generating detailed invoices upon checkout.
- Kept accounts in balance and ran daily reports to verify totals.
Education
BBA - Business Administration
SCHOLAR INSTITUTE OF MANAGEMENT AND TECHNOLOGY
NEW DELHI 12.2014 - 07.2017
HS Completed - 2nd PUC
Chatia Higher Secondary
Biswanath ASSAM 05.2005 - 06.2007
SSLC Completed
DNHS
Biswanath ASSAM 03.2001 - 02.2005
Skills
Employee Scheduling
Store operations
Brand representation
Merchandise planning
Product presentation
Cross-selling techniques
Inventory Management
Employee Performance Management
New Store Setups
Problem-Solving
Project Coordination
Leadership Development
Sales Leadership
Business Development
Stock audits
CRICKET and CARROM
I like to play cricket and carrom game since my school time.
Timeline
Retail Sales Coordinator
CHOICE FURNTECH LLP
08.2020 - Current
Sales Floor Manager
Twenty First Century (Stellar Furniture & Lifestyle)
05.2018 - 07.2020
Senior Sales Associate
Dash Square Luxury Furniture
11.2016 - 02.2018
BBA - Business Administration
SCHOLAR INSTITUTE OF MANAGEMENT AND TECHNOLOGY
12.2014 - 07.2017
Sales Associate
EVOK Furniture By Hindware Group
09.2013 - 10.2016
Sr. Front Desk Officer
HOTEL CHECKINN
12.2009 - 08.2013
Front Desk Assistant
Hotel Royale Senate
05.2007 - 11.2009
HS Completed - 2nd PUC
Chatia Higher Secondary
05.2005 - 06.2007
SSLC Completed
DNHS
03.2001 - 02.2005