Summary
Overview
Work History
Education
Skills
CRICKET and CARROM
Timeline
Generic
KIRAN SUBBA

KIRAN SUBBA

Sales Coordinator
Bengaluru,Karnataka

Summary

16+ years working experiences and as a Retail Sales Coordinating and marketing professional with 4+ years of experience in developing and executing successful campaigns to boost brand awareness and target customer demographics. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience
3
3
Languages
9
9
years of post-secondary education

Work History

Retail Sales Coordinator

CHOICE FURNTECH LLP
08.2020 - Current
  • Analyzed sales data to identify opportunities for improvement in product selection and pricing strategies.
  • Developed long-term client relationships by providing exceptional follow-up services.
  • Coordinated staff schedules to ensure optimal coverage during peak shopping hours.
  • Streamlined inventory management processes, resulting in reduced overstock and waste.
  • Boosted sales performance by implementing effective visual merchandising strategies.
  • Maintained a clean, attractive store environment that facilitated positive customer experiences.
  • Handled customer complaints professionally, resolving issues promptly and effectively.
  • Contacting with Builders, Architects, Interior Designers and Buyers for the increasing the sales.

Sales Floor Manager

Twenty First Century (Stellar Furniture & Lifestyle)
05.2018 - 07.2020
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Prepared annual budgets with controls to prevent overages.

Senior Sales Associate

Dash Square Luxury Furniture
11.2016 - 02.2018
  • Greeted customers and provided product advice to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Generated sales leads and cold called potential customers.
  • Kept detailed track of sales and customer information in company system.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.

Sales Associate

EVOK Furniture By Hindware Group
09.2013 - 10.2016
  • Greeted with smiling to each customers and asked comfortably them requirements
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Sr. Front Desk Officer

HOTEL CHECKINN
12.2009 - 08.2013
  • Streamlined check-in and check-out processes for a smoother guest experience.
  • Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
  • Increased repeat business by providing exceptional service and promptly handling guest feedback.
  • Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
  • Prioritized safety protocols by enforcing security measures at all entrance points.
  • Ensured data accuracy through regular audits of guest profiles.
  • Established strong rapport with returning guests while building new connections with first-time visitors.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
  • Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
  • Coordinated with sales department to identify potential leads from incoming inquiries.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.

Front Desk Assistant

Hotel Royale Senate
05.2007 - 11.2009
  • Greetings to clients and offering water, tea and coffee and comfortably ask questioning and politely answer the same.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Collected room deposits, fees, and payments and properly doing checking & checkout.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Ensured accurate billing procedures by diligently reviewing charges, processing payments, and generating detailed invoices upon checkout.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

BBA - Business Administration

SCHOLAR INSTITUTE OF MANAGEMENT AND TECHNOLOGY
NEW DELHI
12.2014 - 07.2017

HS Completed - 2nd PUC

Chatia Higher Secondary
Biswanath ASSAM
05.2005 - 06.2007

SSLC Completed

DNHS
Biswanath ASSAM
03.2001 - 02.2005

Skills

    Employee Scheduling

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CRICKET and CARROM

I like to play cricket and carrom game since my school time.

Timeline

Retail Sales Coordinator

CHOICE FURNTECH LLP
08.2020 - Current

Sales Floor Manager

Twenty First Century (Stellar Furniture & Lifestyle)
05.2018 - 07.2020

Senior Sales Associate

Dash Square Luxury Furniture
11.2016 - 02.2018

BBA - Business Administration

SCHOLAR INSTITUTE OF MANAGEMENT AND TECHNOLOGY
12.2014 - 07.2017

Sales Associate

EVOK Furniture By Hindware Group
09.2013 - 10.2016

Sr. Front Desk Officer

HOTEL CHECKINN
12.2009 - 08.2013

Front Desk Assistant

Hotel Royale Senate
05.2007 - 11.2009

HS Completed - 2nd PUC

Chatia Higher Secondary
05.2005 - 06.2007

SSLC Completed

DNHS
03.2001 - 02.2005

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