Cooking Food , Singing & Listening Songs
Kiran Suvarna
Business Development/Marketing /Operations/Project Management, Administration And Vendor Management
Pune
Summary
PROFILE SUMMARY: A competent professional with 21 years of experience in: Sales & Marketing ,Distribution, Operations ,Customer Service ,Business Development`, Channel Management ,Budgeting ,Cost Control , Vendor Management ,Project Management .
- Strategist in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction with strict compliance to company policies & corporate objectives .
- Skilled in establishing and managing channel partners / distributors /stake holders / team members encompassing planning, business development, identifying various opportunities to improve the business (market share) and revenues.
- Expertise in administering matters pertaining to sales, customer service, operations, people management, recoveries, training.
- A keen communicator with team having leadership skills and strong analytical and problem-solving skills.
- Coordinating with internal resources and other stake holders for the flawless execution of projects.
- Ensuring that all projects are delivered on-time, within scope and within budget.
- Develop a detailed project plan to track progress and identify the risks to mitigate in advance.
- Measure project performance using appropriate systems, tools and techniques.
- Use appropriate verification techniques to manage changes in project scope, schedule and costs.
- Manage the relationship with the client and all stakeholders.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
City Manager
Reliance JIO Infocom Ltd
06.2018 - 03.2022
- Identification and acquisition of properties for putting up towers as per the scope defined.
- Following compliance with regards to legal and finance for property acquisition.
- Driving the team of 18 people to complete the acquisition tasks on weekly/monthly basis.
- Coordinating with different stake holders to close the entire acquisition process on daily basis.
- Handling complaints & issues of owners/stake holders for smoother functioning of network on a daily basis.
- Training, motivating and developing the team members to improve productivity and quality of acquisition.
- Coordinating with various departments/stake holders for post tower acquisition and other issue resolution regularly
- Sharing the acquisition project report with all stake holders (Network/Construction/Operations) on a weekly basis.
- Appreciating the team for delivering the agreed milestones on a regular basis.
- Delivering all critical tasks of scope as per agreed time and budget.
- Completing all documentations of the acquisition process & uploading them in system
- Managed department heads to maintain smooth operations between different functional areas.
Regional Sales Manager
Paterson Lubricants India P Ltd
05.2017 - 05.2018
- Launched the company products in markets (Maharashtra & Karnataka)
- Arranged stake holder meetings for product launch
- Successfully rolled out the company products by doing field visits, client visits , other stake holder visits
- Planned go to market approach with different branches for better & faster roll outs
- Planning & designing the local schemes for faster liquidation of stocks
- Coordinating with the depot & all branches for planned product wise needs and ensuring timely supply of all orders.
Regional Operations Manager
Wunderbar Kids Pvt Ltd
Pune
11.2013 - 01.2017
- Increased the revenue of the region 5 times (from 25 lacs to 125 lacs per year) in 2 years
- Turned around the region from 128 students to 490 students in 2 years’ time
- Successfully supervised and launched K-10 CBSE School from construction of the building to start of the school academic year following all CBSE bye laws, regulatory compliances
- Successfully hired and trained team of 75 people for Preschools and K-10 schools in 2 year time
Deputy Manager
Tata Teleservices Ltd
11.2012 - 04.2013
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Senior Manager
Reliance communications Ltd
Nasik
06.2011 - 03.2012
- Increased the recharge (revenue) from 90 Lacs per month to 115 Lacs per month in 10 months.
- Increased the activations per month from 4800 to 7400.
- Increased Data Card sales from 100 per month to 275 per month.
- Implemented new sales strategies in the region to improve teams efficiency and productivity.
Zonal Sales Manager
Videocon Telecommunications Ltd
12.2009 - 04.2011
- Setting up the Distribution plan for product launch
- Area wise mapping (5000) of retail outlets
- Identified all key outlets for faster product delivery
- Finalized Distributors & ground team for the launch
- Organizing daily meetings with the concerned stake holders to understand the project status of the launch
- Sharing daily reports with the reporting manager with regards to operations & business.
Asst. Manager
Tata Communications Ltd
05.2008 - 12.2009
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Rated as one of the Top Performer for the financial year 2008-09 in Service Marketing
- Increased the revenue from 65 Lacs per month to 85 Lacs per month
- Increased the regions prepaid renewal performance from 72 % to 83%
Manager
IDEA Cellular Limited
08.2004 - 04.2008
- Increased the revenue from 70 Lacs per month to 275 Lacs per month in 2 years.
- Increased the customer acquisitions per month from 1800 to 9400.
- Successfully rolled out 75 plus new towns in 2 yrs period.
- Appointed 15 new distributors in the region as per business need.
- Doubled the retail outlets from 780 to 1460
- Got promoted from Asst Manager to Manager (ASM)
- Evaluated performance against goals and implemented appropriate development plans.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Researched competitors' activities and products to uncover new trends
Territory Sales Incharge
Hindustan Unilever Ltd
Pimpri
07.1999 - 08.2004
- Honored as the best performing TSI of the Year 2000 in MP for Streamline Division
- Honored as one of the best TSI in Hall Of Fame for the highest growing territory in Mumbai Branch in 2003.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Planned and prepared sales schedules and assigned team to specific tasks every month.
Education
Bachelor of Science - Mathematics
Dharampeth Arts,Commerce & M.P Deo Science College
Nagpur 07.1993 - 06.1997
Skills
Critical thinking skills
Accomplishments
Wunderbar Kids Pvt Ltd :
Ø Increased the revenue of the region 5 times (from 25 lacs to 125 lacs per year) in 2 years
Ø Turned around the region from 128 students to 490 students in 2 years’ time
Reliance Communications Ltd:
Ø Increased the recharge (revenue) from 90 Lacs per month to 115 Lacs per month in 10 months.
Ø Increased the activations per month from 4800 to 7400.
Ø Increased Data card sales from 100 per month to 275 per month.
Videocon Telecommunications Ltd:
Ø Setting up the Distribution plan for product launch.
Ø Area wise mapping (5000) of retail outlets.
Tata Communications Ltd:
Ø Rated as one of the Top Performer for the financial year 2008-09 in Service Marketing
Ø Increased the revenue from 65 Lacs per month to 85 Lacs per month
Ø Increased the regions prepaid renewal performance from 72 % to 83%
IDEA Cellular Ltd:
Ø Increased the revenue from 70 Lacs per month to 275 Lacs per month in 2 years.
Ø Increased the customer acquisitions per month from 1800 to 9400.
Hindustan Unilever Ltd :
Ø Honored as the best performing TSI of the Year 2000 in MP for Streamline Division.
Ø Honored as one of the best TSI in Hall Of Fame for the highest growing territory in Mumbai Branch in 2003.
Interests
Timeline
City Manager
Reliance JIO Infocom Ltd
06.2018 - 03.2022
Regional Sales Manager
Paterson Lubricants India P Ltd
05.2017 - 05.2018
Regional Operations Manager
Wunderbar Kids Pvt Ltd
11.2013 - 01.2017
Deputy Manager
Tata Teleservices Ltd
11.2012 - 04.2013
Senior Manager
Reliance communications Ltd
06.2011 - 03.2012
Zonal Sales Manager
Videocon Telecommunications Ltd
12.2009 - 04.2011
Asst. Manager
Tata Communications Ltd
05.2008 - 12.2009
Manager
IDEA Cellular Limited
08.2004 - 04.2008
Territory Sales Incharge
Hindustan Unilever Ltd
07.1999 - 08.2004
Bachelor of Science - Mathematics
Dharampeth Arts,Commerce & M.P Deo Science College
07.1993 - 06.1997
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