KIRAN THORAT
Navi Mumbai
Summary
With a robust background at Reliance Jio LTD and expertise in IMS / VoLTE / 5G Architecture, I excel in leading teams to enhance network performance and call quality. My proactive approach and analytical skills have significantly improved KPIs, showcasing my technical acumen and leadership capabilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Reliance Jio LTD
Navi Mumbai
01.2022 - Current
- Lead a team of network operations engineers responsible for monitoring and maintaining the IMS and VoLTE network, VoWiFi.
- Analyze KPIs like call setup time, call drop rate, MOS (Mean Opinion Score), and network congestion to identify areas for improvement.
- Implement network optimization strategies to enhance call quality and network capacity.
- Lead a team to actively monitor IMS, VoLTE, 5G, VoWiFi, and Enterprise Network performance through real-time dashboards and analytics to identify potential issues and proactively address them.
- Good understanding of IMS VOLTE, 4G/5G NR domain call flow (CFX, MGCF, TAS, ePDG, SMF, UPF, AMF, MME, PGW, AAA, CPAR).
- Provide technical guidance and training to team members to enhance their expertise in IMS and VoLTE technologies.
AGM VOLTE Operations
Vodafone Idea PVT LTD
Mumbai
08.2020 - 01.2022
- Responsible for configuration correction and rollout of all VOLTE nodes (NTAS, SBC, CFX, INM, MSC, GMSC, MRF).
- Coordinating with PAN India circles for VoLTE KPI improvement.
- Proactive monitoring of VoLTE KPI dashboard.
Senior Member of Operations Team L2
Mavenir System Pvt Ltd
12.2019 - 07.2020
- Responsible for system upgrade for SDC, WSG, RMS, CSCF, ASBC, ISBC nodes in pre-production environment
- Responsible for configuration change and upgradation with Latest patches in all RCS servers.
RCS L2 TAC
BBSI PVT. LTD
01.2017 - 12.2019
- Responsible for system upgrade for ACS, ACS-BO, WCAS SIP AS nodes in production.
- Responsible for configuration change and upgradation with Latest patches in all RCS servers.
- Responsible for maintaining all Service availability for RCS (ACS, AES, WCAS SIP-AS, WCAS-EUCR, WCAS-CS) Nodes.
RCS L2 Lead
Vodafone India Services PVT. LTD.
10.2015 - 01.2017
- Team lead for offshore team for Message plus (RCS) support
- Responsible for maintaining Message plus (RCS) Network for all the European countries
IMS FM Team
Reliance Jio Infocomm LTD.
07.2014 - 09.2015
- Worked on Mavenir / Nokia IMS Network
- Good understanding on P-CSCF/ I-CSCF/ S-CSCF, TAS, MGCF, MRF, DRA
- SIP Testing with IMS Vendor Mavenir / Nokia for Pre ATP Test cases
- Involved in Pre ATP test cases performed with vendor for QNPDB & MRF
- Alarm management and fault management of Mavenir / Nokia IMS Network
Technical Software Eng.
MindTree software LTD.
02.2012 - 07.2014
- Integral part of the KPN Transition Team, Knowledge management, creation of Work instructions, Work Manuals after transition
- Responsible for Knowledge Management within the Off shore Team for All Telecom Network Elements
- Responsible for Fault management, Alarm management
- Provided end-to-end support for KPN Toll free services
Deputy Manager NHQ Team
Reliance comm. LTD
02.2010 - 02.2012
- Routing planning for AXE10 & Lucent Switch
- Productively resolved low ASR, Loopback & other NPA (Network Performance Analysis) cases
- Handled the planning & execution of MNP in Reliance wire line & NGN (13 MGC) network
Network Operations Engineer
TATA Teleservices Maharashtra Ltd
10.2008 - 02.2010
- Oversaw the operations & maintenance of Lease line / PRI / STM links
- Productively gained the working knowledge of: SDH/PDH, Lucent, Tejas, XDM 100, XDM 500, XDM 1000 mux
Education
B.E. - Electronics
University of Mumbai
01.2008
Skills
- IMS / VoLTE / 5G Architecture
- VoWiFi / Enterprise Network
- Wire shark traces
- Volte Tracing tools
Certification
- DEVOPS Admin, Ongoing
- CCNA Certification, CISCO ID: CSCO12223018
- PRINCE 2 FOUNDATION Certified
Languages
- English
- Hindi
Personal Information
Date of Birth: 05/04/86
Accomplishments
- Received performer of the quarter award in Jio twice.
Timeline
Senior Operations Manager
Reliance Jio LTD
01.2022 - Current
AGM VOLTE Operations
Vodafone Idea PVT LTD
08.2020 - 01.2022
Senior Member of Operations Team L2
Mavenir System Pvt Ltd
12.2019 - 07.2020
RCS L2 TAC
BBSI PVT. LTD
01.2017 - 12.2019
RCS L2 Lead
Vodafone India Services PVT. LTD.
10.2015 - 01.2017
IMS FM Team
Reliance Jio Infocomm LTD.
07.2014 - 09.2015
Technical Software Eng.
MindTree software LTD.
02.2012 - 07.2014
Deputy Manager NHQ Team
Reliance comm. LTD
02.2010 - 02.2012
Network Operations Engineer
TATA Teleservices Maharashtra Ltd
10.2008 - 02.2010
B.E. - Electronics
University of Mumbai
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