Kiran T K

• A performance-driven professional with over 3.5 years of qualitative experience in IAM process.
• Utilized RSA Identity Governance (RSA IGL), IBM Security Identity Manager (ISIM), and Sailpoint IdentityIQ(IIQ) for administrations and access management.
• Proficient in Role, Entitlement, Certification, Reports, Aggregation, Policies, Rules and Classification Concepts.
• Conducted monthly user access reviews and user transfer reviews (attestations) to ensure correct access assignments. Managed pre/post-attestation activities & delivered reports to business team.
• Performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements.
• Proactively monitor daily collector operations and job performance to ensure timely execution and data accuracy.
• Investigate and resolve job failures by log analysis, minimizing system discrepancies and maintaining operational efficiency.
• Generate daily and weekly reports to provide insights into system performance and operational metrics to stakeholders. Conduct orphan mappings and bulk glossary updates as per the requests.
• Creating incident notifications and resolve production issues promptly to minimize impact on operations and ensure business continuity.
• Perform Queue manager changes, Queue modifications, Role owner updates and other daily operations.
• Perform feed monitoring, feed analysis and resolutions on feed related issues.
• Mitigated control gaps in the system by testing & implementing solutions in lower & production environments to strengthen system security.
• Performed DR (Disaster Recovery) plan, tests and data backup tests to ensure system resilience and continuity.
• Supported change records on patching activities and other various lower environments testing. Managed change orders, service requests, incidents, requests using Jira and ServiceNow (SNOW) to facilitate efficient change management processes.
• Collaborated with vendors to resolve production issues by creating RSA cases to document problems and work collaboratively with vendors to identify and implement solutions.
• Demonstrated strong multi-tasking skills.

Intend to build a career with leading corporate
environment with committed and dedicated
people, which will help me to explore myself
fully and realize my potential. Willing to work
as a key player in challenging and creative
environment.

Watching science documentaries, Reading Books, Playing video games, Music, Watching movies.

Sailpoint IIQ Essentials v8.2

• Developed and implemented security procedures to achieve SLA.
• Created daily database reports to identify and mediate potential vulnerabilities.
• Trained end users on proper security protocol to minimize cybersecurity attacks.
• Resolved product issue through consumer testing.