Kiran Reddy
Anekal
Summary
Consultant with 14 years of experience in sales operations, contract management, and inventory management. Proven track record in maintaining sales forecasts, creating and validating quotes, and tracking sales quota attainment. Expertise in developing sales targets and managing supply chain operations. Demonstrates quick adaptability to new technologies in both collaborative and independent environments.
Overview
15
15
years of professional experience
Work History
Consultant
Omnissa
Bangalore
04.2025 - Current
- Evaluated ELA agreements to confirm accurate reflection and signing of standard terms and conditions, aligning with quoted terms and specified renewal amount for upcoming out-year
- Managed opportunity lifecycle in Salesforce, including creation, closure, and remediation.
- Contributed to enhancements of Case Management Tool (CMT), boosting efficiency in case handling.
- Oversaw assignment of cases and orders using Salesforce Inspector for balanced workload distribution.
- Maintained Expiring Products (EPT) by creating and updating headers and line items on opportunities.
- Updated Total Contract Value (TCV) and Annual Contract Value (ACV) for precise reporting.
- Generated weekly performance reports to support sales team objectives.
Business Analyst
vmware India Pvt Ltd
Bangalore
02.2017 - 12.2023
- Leveraged extensive experience in Sales Operations and Compensation to drive efficiency.
- Resolved install base queries and created accounts in Salesforce.com (SFDC).
- Managed SFDC for pipeline tracking and account forecasting.
- Participated in user acceptance testing (UAT) for new SFDC tool enhancements.
- Forecasted core and renewal orders in SFDC, facilitating timely reassignment.
- Handled territory account disputes and approved TAD requests.
- Tracked order renewals and managed opportunities within SFDC.
- Developed dashboards and reports for ISR’s, managers, and stakeholders.
Process Specialist
Infosys BPM ltd
Bangalore
04.2010 - 07.2016
- Executed quote validation through CSCC tools while resolving partner discount discrepancies.
- Established install base within Oracle 11i, creating comprehensive end customer records in ERP.
- Addressed various contract management challenges involving site and contract movements.
- Managed C2C interactions and prioritized resolution of escalated deals.
- Created hierarchy structures and tailored goal sheets as requested by RSEs.
- Conducted NLG and ALG audits to ensure alignment of goals for all agents.
- Authorized node-specific goals in OIC, enhancing performance tracking.
- Facilitated one-on-one development sessions and appraisal processes for staff.
Education
Bachelor of Computer Applications - Computer Science
BHS First Grade College
Bangalore06-2009
Skills
- Salesforce management
- Data analysis
- Process optimization
- Opportunity tracking
- Reporting tools
- Sales forecasting
Affiliations
- Gardening
- Cooking
Languages
Kannada
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Accomplishments
I-Star Award for a stellar performance and critical contribution in achieving the organization’s goals in 2015
Above and beyond performers of Q1 2017 and Q2 2018
I have acquired knowledge of different aspects of business through job rotation
Received multiple Spot awards for best quality
Promoted within three years as a business analyst
Timeline
Consultant
Omnissa
04.2025 - Current
Business Analyst
vmware India Pvt Ltd
02.2017 - 12.2023
Process Specialist
Infosys BPM ltd
04.2010 - 07.2016
Bachelor of Computer Applications - Computer Science
BHS First Grade College