Kiran Yadav
Summary
Dynamic banking professional with a proven track record at Bank of Baroda, specializing in credit risk assessment and customer relationship management. Expertise in enhancing operational efficiency and driving revenue growth through strategic cross-selling initiatives. Committed to optimizing processes while fostering teamwork to deliver exceptional client service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Junior Assistant Manager - Retail Loan Division
Bank of Baroda
09.2021 - Current
- Conducted detailed credit evaluations to determine customer creditworthiness.
- Managed the entire retail loan process for prompt disbursements per regulations.
- Promoted sustainable customer retention through personalized advisory.
- Spearheaded the preparation of loan documents, focusing on correctness and collaboration for timely approvals.
- Resolved escalations and streamlined processes through cross-department communication.
- Provided superior advisory services with up-to-date financial product information.
Junior Assistant Manager - Operations Division
Bank of Baroda
09.2016 - 08.2021
- Directed operational activities to ensure transaction accuracy and adherence to compliance requirements.
- Quickly resolved a high volume of queries, enhancing both satisfaction and loyalty.
- Devised strategies to promote third-party product sales, driving financial growth.
- Mentored and directed office personnel to improve branch operations.
- Facilitated internal audits, maintaining adherence to banking regulations.
Probationary Officer
Bank of Baroda
07.2015 - 08.2016
- Acquired foundational knowledge through extensive training for future roles.
- Supported daily branch operations, including account management and transaction processing.
- Addressed customer issues, leading to overall service improvements.
- Completed systematic training to gain expertise in financial products and regulatory requirements.
Education
B. Tech - Electronics & Telecommunication
Saroj Institute of Technology And Management(UPTU)
Lucknow06-2014
Skills
- Banking Operations Management
- Consumer Lending Oversight
- Credit Risk Assessment
- Regulatory Compliance
- Customer Relationship Management
- Team Leadership
- Cross-Team Partnership
- Operational Efficiency Improvement
- Project Oversight
- Analytical Problem-Solving
Certification
- JAIIB Certification, Indian Institute of Banking & Finance (IIBF), 12/01/19
Timeline
Junior Assistant Manager - Retail Loan Division
Bank of Baroda
09.2021 - Current
Junior Assistant Manager - Operations Division
Bank of Baroda
09.2016 - 08.2021
Probationary Officer
Bank of Baroda
07.2015 - 08.2016
B. Tech - Electronics & Telecommunication
Saroj Institute of Technology And Management(UPTU)
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