Kiran Yadav.G
Manager
Bangalore City
Summary
Accomplished Manager with 7 years of success orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Recruitment and Development Manager
StudyGroup
04.2023 - Current
- Develop & execute country sales and account plans in collaboration with sales stakeholders to achieve enrolment targets
- The primary point of contact for all program inquiries, provide prompt and clear responses which maximize leads
- Represent Study Group and our brands at exhibition and recruitment events
- Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction
- Monitor competitor activity enabling greater in-market competitor awareness and analysis Identify partner growth opportunities and risk profile – active management of Account Plan
- Align with the Company mission, vision, values, and strategy and ensure they are translated into action through performance goals, communication, and feedback processes
- Drive initiatives to improve operational efficiency via process, people, or practical measures to raise the bar on business performance delivery.
- Develop & execute Regional sales and account plans in collaboration with sales stakeholders to achieve enrolment targets
POD LEADER
LEAP SCHOLAR
8 2021 - 03.2023
- Increased productivity and revenue streams through effective change management practices.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Leading employee relations through effective communication, coaching, training and development.
Branch Manager
NEPCOMS SERVICES EDUCATION AND MIGRATION
07.2021 - 08.2021
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Increased monthly staff retention rate after implementing new training programs.
MANAGER
MANYA EDUCATION Pvt Ltd, PREMIER SERVICING
08.2018 - 07.2020
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Increase international student enrolment by recruiting international students from diverse regions
- Experience working with educational consultants and or postsecondary institutions directly; considered a bonus
- Implement marketing and recruitment strategies through research and market analysis to maximize international student outreach
- Built and strengthened successful relationships with external recruiters and agencies.
- Liaised between multiple business divisions to improve communications.
- Developed marketing strategies to generate leads.
- Compiled product, market and customer data to forecast accurate sales and profit projections.
Counselor
IDP EDUCATION Pvt Ltd
04.2017 - 08.2018
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Created plans and communicated deadlines to ensure applications were completed on time.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
TEAM LEAD
BRAIN STORM CONSULTING SERVICES
10.2016 - 06.2017
- Review all the enrolled profiles thoroughly and provide quality shortlist.
- Finalizing the universities and initiating the applications
- Application filing and submission
- Visa Process
Counselor
MAVEN CONSULTING SERVICES
01.2014 - 01.2016
- Receive student details from the education counselors and judge the suitability of the candidate for the course and university of his/her choice
- Ensure admission and visa procedures along with accommodation and traveling bookings are completed accurately and within the restricted time
- Conducted pre-departure orientations and coordinated university's international programs
- Assisted in conducting and organizing campus events and supervised a team of student employees
Education
10th standard -
NALANDA ENGLISH SCHOOL
Bangalore, IndiaHigh School Diploma -
VIJAYA COLLEGE
Bangalore, India 03.2008 - 07.2010
Bachelor of Computer Applications -
VIJAYA COLLEGE RV ROAD
Bangalore,India 03.2010 - 04.2013
Skills
Staff Management
Timeline
Recruitment and Development Manager
StudyGroup
04.2023 - Current
Branch Manager
NEPCOMS SERVICES EDUCATION AND MIGRATION
07.2021 - 08.2021
MANAGER
MANYA EDUCATION Pvt Ltd, PREMIER SERVICING
08.2018 - 07.2020
Counselor
IDP EDUCATION Pvt Ltd
04.2017 - 08.2018
TEAM LEAD
BRAIN STORM CONSULTING SERVICES
10.2016 - 06.2017
Counselor
MAVEN CONSULTING SERVICES
01.2014 - 01.2016
Bachelor of Computer Applications -
VIJAYA COLLEGE RV ROAD
03.2010 - 04.2013
High School Diploma -
VIJAYA COLLEGE
03.2008 - 07.2010
POD LEADER
LEAP SCHOLAR
8 2021 - 03.2023
10th standard -
NALANDA ENGLISH SCHOOL
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