Kiran Yeddula
System Engineer
Summary
Experienced professional with proven skills in system administration, network configuration, and troubleshooting, ensuring optimal performance and security. Proficient in cloud technologies like AWS, GCP and TCP/IP network enthusiast with CCNP certification in routing and switching. String knowledge of data structures, algorithm and system design.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Systems Engineer
NetBrain
06.2023 - Current
- Delivered automation solutions to customers using Netbrain, managing all stages of the project lifecycle from product installation in the customer environment to engaging customers in creating their own automation.
- Regularly evaluate the product within the customer's environment, and promptly address any identified bugs or feature requests based on feedback from the customer.
- Connect Netbrain with third-party software such as ServiceNow, GCP, AWS, and Jira Cloud to enable API based discovery and trigger automation actions using REST API calls.
- Collaborate with the QA and Development teams to address platform-related issues and deploy new patches for the product
- Participated in System architecture calls to provide feedback on System performance in Large scaled Networks.
Network Engineer
Google IT services India Pvt Ltd
03.2020 - 05.2023
- Managed the Google Enterprise Network, achieving 99.99% availability, and participated in an on-call rotation to handle escalations from cross-functional teams and vendors.
- Conducted monthly reviews of monitoring incidents and identified noise alerts that required attention.
- Collaborated with engineering and development teams to adjust thresholds for noisy alerts.
- Prepared playbooks for new alerts and continuously updated existing ones based on infrastructure changes.
- Delivered training sessions to vendor teams incase of new design or alert s into production.
- Collaborated with hardware vendors to identify known firmware bugs and communicated findings to the engineering team to facilitate the release of new versions.
- Led large-scale OS upgrade projects for Cisco and Juniper devices, coordinating with vendors to ensure a smooth upgrade process
Implementation Network & Wireless Engineer
Astreya Partners Inc
03.2018 - 02.2020
- Responsible for deploying the network design in customer premises as approved by customer engineering team using automation.
- Network deploy includes traditional as well cloud based wired & wireless designs.
- Responsible for engaging customer automation team incase workflows don't work as intended and will make sure automation is bug free
- Worked on cloud wifi(Arista), ESDN(enterprise SDN) green field deployments.
Technical Analyst
Cognizant India Pvt Ltd
10.2016 - 02.2018
- Worked as L1 NOC engineer for customer network.
- Responsible for handling incidents,requests and collaborate during troubleshooting calls with partner teams.
- Identify and dive deep on recurring issues and recommend a solution to fix them permanently.
- Prepare troubleshooting guides and train the team to make use of them while troubleshooting standard or known problems.
Network Support Engineer
ADP India Pvt Limited, Internal
03.2015 - 09.2017
- Experience working with customers to diagnose a problem, and work towards resolution
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
- Be a part of Global support organization that provides 7X24 escalation support on shift rotation basis
- Work closely with ISP/hardware vendors to get the root cause and fix in case of failure events
NOC Engineer
Wipro Technologies
06.2013 - 03.2015
- Resolving the Network Issues like Network connectivity, Slowness and AP issues which are raised by the customers using Service now ticketing tool
- Configuring Switching technologies like Trunks, STP and Ether channels
- Configuration of L2 & L3 VLANs, Port-Security and DHCP Snooping
- Handling Issues/Calls with Service providers by raising trouble tickets with them
- Deploying DHCP and configuration of helper addresses on L3 VLANs and configuring in INFOLOX devices regarding primary and secondary DHCP/DNS servers
- Configuring the Network devices like new switches into production and upgrading routers and switches remotely to a new code level (IOS) using FTP/ TFTP
Education
B.Tech - Electrical And Electronics Engineering
JNTUA College of Engineering
Pulivendula, Kadapa , Andhra Pradesh 09.2008 - 2012.04
Intermediate - Maths , Physics, Chemistry
Sri Chaitanya Junior College
Ongole , Andhra Pradesh 06.2006 - 2008.04
Metriculation - English , Science & Mathematics
St.Mary's High School
Kurnool , Andhra Pradesh 06.2005 - 2006.04
Skills
TCP/IP: TCP,UDP, DNS, DHCP, SMTP, HTTP
Operating System: Linux/Unix, Windows
Programming Language : Python, Shell Scripting
Cloud : AWS, GCP
Algorithms : Searching, Sorting, Recursion, Graphs, Dynamic Programming
Certification
CCNP switching
Timeline
Systems Engineer
NetBrain
06.2023 - Current
Network Engineer
Google IT services India Pvt Ltd
03.2020 - 05.2023
Implementation Network & Wireless Engineer
Astreya Partners Inc
03.2018 - 02.2020
CCNP switching
06-2017
Technical Analyst
Cognizant India Pvt Ltd
10.2016 - 02.2018
Network Support Engineer
ADP India Pvt Limited, Internal
03.2015 - 09.2017
NOC Engineer
Wipro Technologies
06.2013 - 03.2015
B.Tech - Electrical And Electronics Engineering
JNTUA College of Engineering
09.2008 - 2012.04
Intermediate - Maths , Physics, Chemistry
Sri Chaitanya Junior College
06.2006 - 2008.04
Metriculation - English , Science & Mathematics
St.Mary's High School
06.2005 - 2006.04
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