KIRAN ZAMBARE

• Managerial Skill - works as Branch Manager in Union Bank of India, Thane Region branches.

• Credit portfolio in Agricultural, Retail & MSME finance & Govt. sponsored scheme segment.

• Recovery management i.e. legal action initiations and recovery portfolio of in NPA accounts.

• Audit and Inspection department, where handled Audit portfolio of bank branches.

• Handled banking operations related to determining financial objectives, preparing & implementing systems, policies & procedures for streamlining the banking operations

• Managed the overall functioning of the process, identify improvement areas and implement adequate measures to maximize the customer satisfaction level.

• Handled current account deposits, savings account deposits, cash, & administrative departments.

• Followed the process/procedure of the bank & ensuring compliance with the rules and regulations of the bank including the latest circulars & notifications.

• Conceptualized and implement competent strategies with a view to penetrating new accounts and expanding existing ones for a wide range of banking products/services.

• Implemented competent strategies for boosting business with a view to penetrating new accounts and expanding existing ones for meeting pre-determined business objectives and targets.

• Managed customer-centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.

• Created and maintained healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.

• Led, managed & monitored the performance of team members to ensure efficiency in banking operations and meeting individual & group targets.

• Ensured the highest standards of Know-Your-Customer (KYC) requirements by administering the file flow from login to disbursements like preliminary checks for documents such as KYC, APS entry, and verification of documents like income papers, bank statements, etc.

• Directed all operational aspects including distribution operations, customer service, human resources, administration, and sales; developed forecasts, financial objectives, and business plans.

• Assessed local market conditions and identify current and prospective sales opportunities.

• Met goals and metrics; manage budget and allocate funds appropriately.

• Brought out the best of the branch’s personnel by providing training, coaching, development, and motivation.

• Located areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

• Created and sustained a dynamic environment that fosters development opportunities and motivates high performance among team members.