Kiran Babu Vodula
Hyderabad
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
5
5
years of professional experience
Work History
Tech Analyst
Continu Serve
Bangalore
02.2023 - Current
- Active Directory tool: Creating users profile, groups, account lockout, Password lockout.
- Daily problem resolution related to user provisioning/ Deprovisioning.
- User Account unlocking and password reset policy.
- Managing SSO, MFA and OAuth.
- Working knowledge on Active Directory on Prem and Azure AD.
- Giving the access to applications related to company.
- Hands on Experience with Service now tool, BMC remedy force.
Technical Process Specialist
Infosys BPM Ltd
Hyderabad
07.2019 - 01.2023
- Providing the technical assistance on Azure MFA, Password Reset, and Termination process.
- Creating user profiles in Prem AD and giving the right access to the right users.
- Modifying the user profiles in Azure AD changing the access as per the job role.
- Hands on Experience in integrating Prem AD to Azure AD.
- Ensuring that access control rules for Internal and External users have been implemented
- Hands on Experience in Identity access management tools like PAM, Cyberark.
- Hands on Experience in Service now tool and handling tickets and resolving with SLA
Education
Bachelor of Technology - Aeronautical Engineering
Mahaveer Institute of Science And Technology
Hyderabad05-2018
Skills
- Identity Access Management
- Azure AD
- On Prem AD
- Azure SSO, MFA, and OAuth
- Service Now
- Remedy Force
Accomplishments
- Recipient of the Operations Excellence Award for the Third Quarter.
- Pat on Back award for All Quality Metrics.
Timeline
Tech Analyst
Continu Serve
02.2023 - Current
Technical Process Specialist
Infosys BPM Ltd
07.2019 - 01.2023
Bachelor of Technology - Aeronautical Engineering
Mahaveer Institute of Science And Technology
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