Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
AdministrativeAssistant
Kiran Bala Sahu

Kiran Bala Sahu

Bhubaneswar,Odisha

Summary

Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively to drive results. Committed to continuous learning and adept at managing change successfully.

Resourceful Senior Operation Executive known for high productivity and efficient task completion. Specialize in process optimization, strategic planning, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operational workflow and enhanced team performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Operation Executive

Regional College of Management
Bhubaneswar
11.2021 - Current
  • Streamlined organization and maintenance of departmental records, filing systems, and databases.
  • Protected sensitive and confidential legal and personnel data, ensuring full compliance with privacy standards.
  • Assisting and reporting to various parts of the organization, i.e., higher executives and the owner of the company.
  • Coordinated with vendors for procurement, negotiations, and purchase order management.
  • Coordinate and follow up on mail, as well as on the phone, with company vendors and the internal team.
  • Prepare, update, and manage administrative reports, presentations, and correspondence using Microsoft Office tools.
  • Support onboarding and documentation processes for new hires, in coordination with the HR department.
  • Organized meetings with relevant personnel to discuss progress on various initiatives.

Operations Executive

Swash Consulting Private Limited
Bhubaneswar
10.2019 - 10.2021
  • Upkeep of office administrative facilities, and ensuring the availability of daily miscellaneous requirements, to provide a harmonious work culture for employees.
  • Taking care of back office operations, interoffice correspondence, confidential emails, quotations, monthly billings, checks, etc.
  • Oversee daily operations of office facilities, including maintenance, housekeeping, and security.
  • Communicating with upper management to develop strategic operational goals.
  • Issued and tracked stock inventories to various departments based on requests and availability.
  • Maintained accurate and organized records through data filing systems, both digital and physical.
  • Monitor and maintain inventory of office supplies, tools, and facility-related equipment.

Corporate Relationship Officer

SMA e-experts Private Limited
Bhubaneswar
05.2019 - 09.2019
  • Built positive and productive customer connections to drive consistent sales.
  • Administrating the smooth operation of the verification process closely with the operation team.
  • Monitoring and supervising the field executives and vendors for the proper functioning of organizational goals.
  • Preparing MIS reports and optimizing client databases through continuous process improvement.
  • Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.

Customer Service Officer

SEO Hunk International Private Limited
Bhubaneswar
01.2017 - 05.2017
  • Brought forth excellent customer service skills and a commitment to customer satisfaction.
  • Coordinating with international clients, preparing reports, and establishing a healthy relationship with new clients.
  • Provided general administrative support including filing documents, scheduling appointments.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Supported sales team members to drive growth and development.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Education

Master in Commerce -

Ramadevi University
Bhubaneswar
06-2019

Master in Finance -

BJB College
Bhubaneswar
08-2014

Bachelors in Commerce -

Ramadevi Autonomous College
Bhubaneswar
05-2012

Higher Secondary Education -

Ramadevi Women's Junior College
Bhubaneswar
05-2009

10th Standard -

Buxi Jagabandhu English Medium School
Bhubaneswar
05-2007

Skills

  • Microsoft Office 365 (Excel, Word, Outlook)
  • Confidential data handling
  • Vendor and inventory management
  • Facility Management
  • Multitasking
  • Meeting coordination
  • File organization and record keeping
  • Effective communication
  • Teamwork and Collaborations
  • Calendar and scheduling tools

Affiliations

  • Participation in painting and other cultural programs
  • Dance, music and drama performances
  • Participation in Annual Sports Day

Certification

  • Advance Excel from Skill Nation
  • Post Graduate Diploma in Computer Applications, Biju Patnaik Computer Academy
  • Summer Internship Training, UCO Bank, Bhubaneswar

Languages

English
First Language
Hindi
Proficient (C2)
C2
Odia
Proficient (C2)
C2

Timeline

Senior Operation Executive

Regional College of Management
11.2021 - Current

Operations Executive

Swash Consulting Private Limited
10.2019 - 10.2021

Corporate Relationship Officer

SMA e-experts Private Limited
05.2019 - 09.2019

Customer Service Officer

SEO Hunk International Private Limited
01.2017 - 05.2017

Master in Commerce -

Ramadevi University

Master in Finance -

BJB College

Bachelors in Commerce -

Ramadevi Autonomous College

Higher Secondary Education -

Ramadevi Women's Junior College

10th Standard -

Buxi Jagabandhu English Medium School

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Kiran Bala Sahu