Kirandeep
Kapurthala
Summary
Dynamic Banking Assistant with a proven track record at Indusland Bank, excelling in customer service and cash handling. Adept at resolving complex issues and ensuring compliance with banking regulations, I effectively promoted security and accuracy in transactions, enhancing client satisfaction and trust. Strong team collaborator with a keen eye for detail in financial reporting.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Banking Assistant
Indusland bank
Kapurthala
04.2024 - Current
- Processed customer transactions efficiently at Indusland Bank daily.
- Assisted clients with account inquiries and banking services.
- Maintained accurate records of customer interactions and transactions.
- Supported team in resolving customer issues promptly and professionally.
- Researched account information regarding loans and deposits.
- Handled cash withdrawals and deposits according to established protocols.
- Issued debit cards and checks to customers upon request.
- Maintained an up-to-date knowledge of bank products, services, policies, and procedures.
- Reviewed customer applications for completeness and accuracy.
- Identified suspicious activity or fraud attempts on customer accounts.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Education
Government Sen Sec School Kular Jalandhar
Jalandhar Skills
- Customer service
- Data analysis
- Financial reporting
- Team collaboration
- Problem resolution
- Cash handling
- Banking regulations
- Balance transfers
- Self motivation
- Sorting and filing
- Information processing
- Cash handling and management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Banking Assistant
Indusland bank
04.2024 - Current
Government Sen Sec School Kular Jalandhar