Kirandeep Khehra
Business System Analyst- Supply Chain
Toronto
Summary
Results-driven Business Systems Analyst with 8+ years of experience delivering analytics solutions for retail and enterprise operations. Experienced in transportation reporting, supply chain analytics, inventory management, operational dashboards, forecasting support, SQL, Power BI, and Advanced Excel. Proven ability to analyze business performance, identify operational improvement opportunities, and support data-driven decision-making across cross-functional teams.
Overview
11
11
years of professional experience
Work History
Business System Analyst- Supply Chain & Operations
Lululemon
01.2023 - 04.2026
- Partnered with Supply Chain, Distribution, Merchandising, and Operations teams to support logistics planning and operational decision-making.
- Analyzed inventory, shipment, and operational data using SQL and Advanced Excel to identify trends and improve supply chain performance.
- Developed Power BI dashboards and reports to monitor transportation KPIs, inventory levels, fulfillment performance, and operational metrics.
- Supported demand forecasting and inventory planning through analysis of historical sales and distribution data.
- Performed data validation, reconciliation, and root cause analysis to improve reporting accuracy and operational efficiency.
- Prepared weekly and monthly operational reports for leadership to support supply chain and distribution performance reviews.
- Identified process improvement opportunities that streamlined reporting and reduced manual effort.
- Supported UAT and implementation of reporting enhancements across supply chain and retail operations.
Business Analyst - Operation Analytics
Morgan Stanley
01.2021 - 12.2022
- Collaborated with cross-functional teams to gather and analyze business requirements for enterprise reporting solutions.
- Analyzed operational data to identify process bottlenecks and improve reporting accuracy.
- Developed and validated business reports and dashboards supporting operational performance monitoring.
- Coordinated with development and QA teams to deliver reporting enhancements and system improvements.
- Managed defect resolution, performed root cause analysis, and ensured timely implementation of system updates.
- Supported Agile delivery by documenting business requirements, user stories, and acceptance criteria.
- Prepared status reports and communicated project progress to business stakeholders and leadership.
Business Analyst
Providence Health Care
05.2019 - 12.2020
- Supported JAD sessions for e-prescribing, reporting, and Electronic Health Records initiatives.
- Wrote and executed SQL queries to verify backend data integration and UI-captured finance data.
- Worked with stakeholders to gather and document business requirements and impacted elements.
- Analyzed current workflows across patient registration, scheduling, charges, insurance processing, billing, and reporting.
- Created and reviewed application design specification documents.
- Supported policies and procedures related to patient accounting and receivables follow-up.
Insurance Advisor
Westland Insurance
03.2018 - 01.2019
- Assessed client insurance needs, driving history, budget, and coverage requirements.
- Recommended policy options based on risk, coverage level, and affordability.
- Prepared accurate quotes and guided clients through coverage comparisons and deductible choices.
Junior Business Analyst
Armantec Systems Pvt Ltd
01.2015 - 04.2017
- Mapped current-state processes and identified pain points and improvement opportunities.
- Captured and documented business requirements and validated them with stakeholders.
- Supported workshops with impacted business groups to improve process clarity and alignment.
Education
Masters in Business Administration -
Indian Institute of Planning and Management
India01-2014
Bachelor of Technology -
Institute of Engineering & Technology
India01-2011
Skills
Analysis & Documentation: Requirements Gathering, BRDs, FRDs, User Stories, Use Cases, Acceptance Criteria, Process Mapping, Workflow Optimization, Gap Analysis, Root Cause Analysis, Feature Documentation, Business Process Modeling
Data & Reporting: SQL, Excel, Data Analysis, Revenue Reporting, Basic Python, Operational Analysis, Data Validation, Dashboard Support
Visualization Tools: Power BI, Tableau, MS Visio, Flowcharts, Wireframes
Project & Collaboration Tools: JIRA, MS Office Suite, SharePoint, MS Project, HP ALM
Delivery Methods: Agile, Scrum, Waterfall, Sprint Planning, Backlog Refinement, UAT Support
Operating Systems: MS Windows 7/10/XP, Mac OS, Linux
Domain Knowledge: Telecommunications Billing, Invoicing Workflows, Pricing Rules, Customer Analytics
Other Tools: Microsoft Project, Tableau, Trello, MS Visio, VBA, MS Office Suite, Microsoft tools, SQL, SAS
Timeline
Business System Analyst- Supply Chain & Operations
Lululemon
01.2023 - 04.2026
Business Analyst - Operation Analytics
Morgan Stanley
01.2021 - 12.2022
Business Analyst
Providence Health Care
05.2019 - 12.2020
Insurance Advisor
Westland Insurance
03.2018 - 01.2019
Junior Business Analyst
Armantec Systems Pvt Ltd
01.2015 - 04.2017
Masters in Business Administration -
Indian Institute of Planning and Management
Bachelor of Technology -
Institute of Engineering & Technology